Question about OKI C5100n Laser Printer
My printer keeps saying that the toner cartridge lock lever is improper, drum missing or toner sensor error.
this is a new printer. I have only had it for a year and have barely used it. Every time I take the toner cartridge out to relock it, I still get the same error. Now the error is on two of the color cartridges instead of just one. How do I fix this?
Okay, I had the same problem with my C3300. I phoned the people i purchased from and this is what fixed it for me:
looking directly at the printer:
-remove drum in question (the drum is what houses the toner cartridge) in my printer it is black.
-look on the right side of the drum & there is a little (approx 5mm x 5mm) hole that has a little panel that opens- push this up to open it.
-replace drum close the top and try printing.
I had to do this 2 times before it worked, but it worked.
Posted on Apr 16, 2009
Hi, I have the same problem : My printer keeps saying that the toner cartridge lock lever is improper, drum missing or toner sensor error. Please help me.How can I solve this problem?
Posted on Feb 15, 2009
try this page for troubleshooting toner problems.
Posted on Feb 03, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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