Question about OKI C5100n Laser Printer
My printer keeps saying that the toner cartridge lock lever is improper, drum missing or toner sensor error.
this is a new printer. I have only had it for a year and have barely used it. Every time I take the toner cartridge out to relock it, I still get the same error. Now the error is on two of the color cartridges instead of just one. How do I fix this?
Okay, I had the same problem with my C3300. I phoned the people i purchased from and this is what fixed it for me:
looking directly at the printer:
-remove drum in question (the drum is what houses the toner cartridge) in my printer it is black.
-look on the right side of the drum & there is a little (approx 5mm x 5mm) hole that has a little panel that opens- push this up to open it.
-replace drum close the top and try printing.
I had to do this 2 times before it worked, but it worked.
Posted on Apr 16, 2009
Hi, I have the same problem : My printer keeps saying that the toner cartridge lock lever is improper, drum missing or toner sensor error. Please help me.How can I solve this problem?
Posted on Feb 15, 2009
try this page for troubleshooting toner problems.
Posted on Feb 03, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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