My printer keeps saying that the toner cartridge lock lever is improper, drum missing or toner sensor error.
this is a new printer. I have only had it for a year and have barely used it. Every time I take the toner cartridge out to relock it, I still get the same error. Now the error is on two of the color cartridges instead of just one. How do I fix this?
Okay, I had the same problem with my C3300. I phoned the people i purchased from and this is what fixed it for me:
looking directly at the printer:
-open printer
-remove drum in question (the drum is what houses the toner cartridge) in my printer it is black.
-look on the right side of the drum & there is a little (approx 5mm
x 5mm) hole that has a little panel that opens- push this up to open it.
-replace drum close the top and try printing.
I had to do this 2 times before it worked, but it worked.
Hi, I have the same problem : My printer keeps saying that the toner cartridge lock lever is improper, drum missing or toner sensor error. Please help me.How can I solve this problem?
Http://www.worldclassink.com/Oki-Toner-Troubleshoot.html
try this page for troubleshooting toner problems.
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The error message first tells me that the 'magenta' cartridge needs to be aligned. I adjust that one, then the error message tells me the 'cyana' and 'yellow' cartridges need to be aligned, so I adjust those (sometimes several times). Then the message comes up that there is a 'sensor error'. I have turned it off, unpluggd it and restarted it several times but nothing seems to work. Suggestions?
My black toner had been low, so I took it out to shake it because I knew that there was a lot left in it.. Some did spill out inside the printer. After I replaced it, that's when I started getting the 543 error and the gear grinding sound started. In my troubleshooting process I tried running it with only the drum and no toner at all. I got the same noise and error message.
I took out the drum completely and the noise stopped. So it did have something to do with the gears. After doing a good cleaning up, I am going to replace the drum next and see it that helps.
I found this link: http://www.okic5100n.co.uk/index.asp?men... and tried it but it didn't work for my situation. Maybe it will help someone else.
You are getting all three error messages? What happens if you re;pcl the cartridge and turn the printer off, wait a minute or so, and turn it back on? Let me know if the message still comes up.
I purchased new toner cartridges for my C3400. the new yellow cartridge wont lock in to place. I can insert the cartridge into the drum but can't move the lock.
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