Question about Heating & Cooling
The blower and heater begin working quickly after reset, but auto-shut off after only a couple of minutes.....then work in the same manner after another reset. Only one Dimplex dealers remain in my area (everyone else has dropped them) and that one does not do repair/replacement work. Dimplex is IMPOSSIBLE. 2 hours on the phone and I was disconnected when I got to caller #3.....over one hundred calls to break through the busy signals and even reach reception. Hung up on once my Christine at Dimplex customer service, and I was not being at all rude. Repeated emails and voicemails left for the parts/repair supervisor and ALL of it, to no avail. I just want to figure out how to FIX THIS, PERIOD.
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Posted on Jan 02, 2017
Dimplex has a Service Manual for your Heater. I recommend requesting the manual through their Literature Request website. I located the owner's manual and the troubleshooting guide via their website, but it appears you will need to request the Service Manual.
Hope this helps.
Posted on Mar 30, 2010
SOURCE: I have a Dimplex Electric
There is a safety bi-metal strip that is probably tripping out. Does it turn back on after a cooling down period ?
Posted on Dec 05, 2010
Testimonial: "Thanks for all the advice. It is working now and has been for the last 15 minutes. Hopefully it will work for a while."
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