Question about HP DeskJet 9800 InkJet Printer

1 Answer

Printhead Carriage assembly

I THINK I need the printhead carriage assembly, but I can't find a picture of the part. The problem is when I was replacing my color cartrige a spring in the carriage broke and now the prnter doesn't recognize that I have a new color cartriage installed. Any suggestions?

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  • 1 more comment 
  • petey43 Dec 29, 2007

    I have the same problem but with my black cartridge. I found a photo showing the problem. My question is does this part include the flexible circuit board at the back? I think mine is damaged.


  • Anonymous Feb 13, 2009

    Have a great 9800 that won't print in color because of this exact defect.

  • gallyhill Apr 11, 2009

    I have the same problem with the black ink cartridge spring. There was a very small little plastic tab that held the spring in place and somehow the tab broke off when I was changing the ink cartridge and now it won't print because the spring falls down and doesn't stay where it should. I suppose if I knew it was that fragile I would have been much more careful when replacing the cartridge. Obviously I was not that careful and now that the spring won't stay in place my printer won't print with both ink cartridges installed. I'm trying a fix with that good old standby-- J-B Weld! I have a great deal of confidence that this will fix the problem. That's the way we do things where I am from. HP should be ashamed of themselves for designing such a Mickey Mouse flimsy part. It is inexcusable.

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  • 944 Answers

Go to this link; http://h20141.www2.hp.com/hpparts/search_Product.asp?mscssid=17EX7SD0VLP29KJQHKS114FKHRGEF1C7&SearchCriteria=C8165A&Smethod=1&sRefAsp=Search_Multi_Product select "carriage" under "search by keyword" the part number is: C8165-67061 listed at $61.85 and available. Pretty sure you are right about the spring and this should solve the problem. If you contact them, although it is not listed on the site, it may be possible to just get the broken part, but that would surprise me. Hope this helps :)

Posted on Jun 27, 2007

  • Nigel Ridehalgh
    Nigel Ridehalgh Jun 27, 2007

    PS - these guys also sell it;
    http://www.ezsystems.com/frames/test/sea...
    http://www.partshere.com/online/detail.a...

    But slightly more expensive, type the part number into google and you will see plenty more suppliers too. No pictures though :)

  • Nigel Ridehalgh
    Nigel Ridehalgh Jun 27, 2007

    found one picture, but so small it might not help at all;
    http://images.google.com/imgres?imgurl=h...

    :)

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1 Answer

How do you replace ask2000 printhead


Normally you can follow these given steps..It can be different for different model.....

Turn on the unit, and open the print-carriage access door by lifting the handle until the door locks into place.

The print carriage will move to the center of the unit. After the print carriage stops, release the gray print carriage latch and lift upward to access the printheads.

Remove the old printhead by lifting the printhead handle and pulling upward.

Being careful to touch only the black plastic remove the new printhead from the packaging and gently remove the plastic tape.

Using the printhead handle, push the new printhead firmly down into the appropriate slot; matching the color on the top of the printhead to the color on the printhead carriage.

Move the print carriage latch down, and make sure the loops catch the hooks. Snap the latch into place, and close the print carriage access door.

After the message to align the printheads appears in the front panel display, press Enter . A page prints to confirm alignment.

If you need any kind of technical assistance you can contact support cell at http://www.vtechsquad.com/

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My problem is after claibration i receive a message POWER OFF AND CHECK PRINTHEAD CLEANER PATH


Something is blocking the printhead cleaner assembly from moving forward and backward.
Turn the plotter off, open the printhead cleaner access cover (RH side) and see if you can move the cleaners to the front of the machine.
If you can move them fairly easily, then try (with the plotter still off) to move the carriage assembly (holds the printheads) to the left of the machine.
Check the condition of the carriage belt for frayed areas or missing belt teeth.
(I suspect a worn out carriage belt is causing the problem)
With the cleaner assembly to the front, and the carriage to the left, turn the plotter back on and see if the error continues.

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1 Answer

How do i fix a faulty printerhead for the hp designjet 110plus


are you getting a message failure? fix the printhead how? if the printhead is faulty then you need to replace it. if this does not resolve the issue then you may have a problem with the carriage assembly. clean the contacts of the printhead and the carriage assembly with a damp, lint free cloth (old t shirt works good and water) if this does not help, than your problem is with your carriage assembly, trailing cable, main pca. let me know if this helps, if not than i can help you further

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Something (not sure what) is obstructing the movement of the carriage assembly. Turn off the power and remove the cleaners. Push the carriage assembly out and pull/push the belt to move the carriage assembly until you find the bind. If you've recently changed the belt or carriage assembly, make sure you properly adjusted the carriage height.

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2 Answers

How do I replace the carriage belt?


From the service manual:

1. Remove the Left Hand Cover
2. Remove the Right Rear Cover
3. Remove the Right Hand Cover
4. Remove the Tensioner Assembly
5. Pull out Printhead Cleaner Carriage
6. Slide Carriage Assembly to position shown.
7. Lift up the Carriage Cover and remove ALL the Printheads and close the Carriage Cover.
8. Slide the Carriage along the Printer to the position shown.
9. Push in the 2 retaining clips either side of the Printhead Tube Connector.
10. Pull the Printhead Tube Connector towards you.
11. Push the button to release the Printhead Tubes in the Carriage.
12. Release the retaining clip by pulling it away from the holding brackets.
13. Pull the Printhead Tube Connector up between the two Tube Guides.
14. Slide the Carriage to the left side of the Printer.
15. Unclip and remove the Carriage Cover to access the Trailing Cable in the Carriage.
16. Carefully disconnect the Trailing Cable from the connectors in the Carriage PCA. NOTE Remove Trailing Cable
Ferrites if they fall into the Carriage.
17. Remove the Trailing Cables from the Trailing Cable Holder.
TIP Press the Trailing Cables firmly in the center to release.
18. Slide the Trailing Cable Guide out of the Carriage.
19. Slide the Carriage (including the Belt) to the left and out of the Printer.
20. Remove the Belt from the Carriage by releasing it from the retaining clips underneath the Carriage.


As you can see it looks to be a long process. I have the reinstallation instructions as well. If you still want to carry through with this, let me know and I'll send you the service manual....it will be easier than posting the text and the pictures that go along with each step.

Thanks and please take a moment to rate this solution as fixya.

Mar 16, 2009 | HP Designjet 5500 (42 in.) InkJet Printer

1 Answer

Print quality


CHECK INK LEVELS RUN DIAGS AND IF YOU NEED A NEW PRINTHEAD TRY THIS;

try try again..........

I had this problem;

Printhead replacement instructions are in the users guide.

THIS WORKED FOR ME --AND IF YOU CALL THE TECH SUPPORT # KODAK WILL SEND YOU A REPLACEMENT HEAD........
Power on printer, the printhead rides on a carriage that is connected to the ribbon cable. When the printhead is in the center position and movement is stopped REMOVE THE INK CARRIAGES. DO NOT TOUCH THE INK-PADS OR THE CONNECTION POINTS. You can just place the ink carriages on their side on a clean piece of paper.

......... To separate the printhead from the carriage press the release botton(above the bulls-eye sticker) in the top center of the printhead. You will hear a click and the top of the prinhead will pop forward about 1/4 of an inch. GENTLY lift from back (where you pressed the botton) to front and lift the printhead up and out of the printer.
---------U will see where the printhead and the carriage connect-------

It is best (very important) to not touch the shiny contact area

Now you are ready to install your new printhead.

BE CAREFUL BE GENTLE............Place the new printhead into the carriage and again at the center top back bulls-eye press back until you hear the click and the printhesd is secured in the carriage.......... replace the ink carriages.......

I would power off the printer and wait about 60 seconds then power on and run self test.

TO RUN SELF TEST

power on the printer and wait until the printhead is in the center position THEN press photo and copy buttons at the same time, you will hear the printhead carriage start to move and a test print page will print.

CHECK for print quailty; run all diag. from the help tab as needed.

REMEMBER; IF YOU THINK THE PLASTIC WILL CRACK U ARE PRESSING TOO HARD....... KEEP IT CLEAN, BE SAFE

Jan 01, 2009 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

My printer wony printer after replacing both ink cartridges


I had this problem;
Printhead replacement instructions are in the users guide.

THIS WORKED FOR ME

Power on printer, the printhead rides on a carriage that is connected to the ribbon cable. When the printhead is in the center position and movement is stopped REMOVE THE INK CARRIAGES. DO NOT TOUCH THE INK-PADS OR THE CONNECTION POINTS. You can just place the ink carriages on their side on a clean piece of paper.

......... To separate the printhead from the carriage press the release botton(above the bulls-eye sticker) in the top center of the printhead. You will hear a click and the top of the prinhead will pop forward about 1/4 of an inch. GENTLY lift from back (where you pressed the botton) to front and lift the printhead up and out of the printer.
---------U will see where the printhead and the carriage connect-------

It is best (very important) to not touch the shiny contact area

Now you are ready to install your new printhead.

BE CAREFUL BE GENTLE............Place the new printhead into the carriage and again at the center top back bulls-eye press back until you hear the click and the printhesd is secured in the carriage.......... replace the ink carriages.......

I would power off the printer and wait about 60 seconds then power on and run self test.

TO RUN SELF TEST

power on the printer and wait until the printhead is in the center position THEN press photo and copy buttons at the same time, you will hear the printhead carriage start to move and a test print page will print.

CHECK for print quailty; run all diag. from the help tab as needed.

REMEMBER; IF YOU THINK THE PLASTIC WILL CRACK U ARE PRESSING TOO HARD....... KEEP IT CLEAN, BE SAFE

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2 Answers

I need to know how to get the defective printhead out.....


I had this problem;
Printhead replacement instructions are in the users guide.

THIS WORKED FOR ME

Power on printer, the printhead rides on a carriage that is connected to the ribbon cable. When the printhead is in the center position and movement is stopped REMOVE THE INK CARRIAGES. DO NOT TOUCH THE INK-PADS OR THE CONNECTION POINTS. You can just place the ink carriages on their side on a clean piece of paper.

......... To separate the printhead from the carriage press the release botton(above the bulls-eye sticker) in the top center of the printhead. You will hear a click and the top of the prinhead will pop forward about 1/4 of an inch. GENTLY lift from back (where you pressed the botton) to front and lift the printhead up and out of the printer.
---------U will see where the printhead and the carriage connect-------

It is best (very important) to not touch the shiny contact area

Now you are ready to install your new printhead.

BE CAREFUL BE GENTLE............Place the new printhead into the carriage and again at the center top back bulls-eye press back until you hear the click and the printhesd is secured in the carriage.......... replace the ink carriages.......

I would power off the printer and wait about 60 seconds then power on and run self test.

TO RUN SELF TEST

power on the printer and wait until the printhead is in the center position THEN press photo and copy buttons at the same time, you will hear the printhead carriage start to move and a test print page will print.

CHECK for print quailty; run all diag. from the help tab as needed.

REMEMBER; IF YOU THINK THE PLASTIC WILL CRACK U ARE PRESSING TOO HARD....... KEEP IT CLEAN, BE SAFE

Dec 30, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

Kodak easyshare 5300 printer


try try again..........

I had this problem;

Printhead replacement instructions are in the users guide.

THIS WORKED FOR ME --AND IF YOU CALL THE TECH SUPPORT # KODAK WILL SEND YOU A REPLACEMENT HEAD........
Power on printer, the printhead rides on a carriage that is connected to the ribbon cable. When the printhead is in the center position and movement is stopped REMOVE THE INK CARRIAGES. DO NOT TOUCH THE INK-PADS OR THE CONNECTION POINTS. You can just place the ink carriages on their side on a clean piece of paper.

......... To separate the printhead from the carriage press the release botton(above the bulls-eye sticker) in the top center of the printhead. You will hear a click and the top of the prinhead will pop forward about 1/4 of an inch. GENTLY lift from back (where you pressed the botton) to front and lift the printhead up and out of the printer.
---------U will see where the printhead and the carriage connect-------

It is best (very important) to not touch the shiny contact area

Now you are ready to install your new printhead.

BE CAREFUL BE GENTLE............Place the new printhead into the carriage and again at the center top back bulls-eye press back until you hear the click and the printhesd is secured in the carriage.......... replace the ink carriages.......

I would power off the printer and wait about 60 seconds then power on and run self test.

TO RUN SELF TEST

power on the printer and wait until the printhead is in the center position THEN press photo and copy buttons at the same time, you will hear the printhead carriage start to move and a test print page will print.

CHECK for print quailty; run all diag. from the help tab as needed.

REMEMBER; IF YOU THINK THE PLASTIC WILL CRACK U ARE PRESSING TOO HARD....... KEEP IT CLEAN, BE SAFE

Dec 26, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

Won't print although it goes through the motions of printing. I have changed the ink and cleaned the printheads


try try again..........

I had this problem;

Printhead replacement instructions are in the users guide.

THIS WORKED FOR ME --AND IF YOU CALL THE TECH SUPPORT # KODAK WILL SEND YOU A REPLACEMENT HEAD........
Power on printer, the printhead rides on a carriage that is connected to the ribbon cable. When the printhead is in the center position and movement is stopped REMOVE THE INK CARRIAGES. DO NOT TOUCH THE INK-PADS OR THE CONNECTION POINTS. You can just place the ink carriages on their side on a clean piece of paper.

......... To separate the printhead from the carriage press the release botton(above the bulls-eye sticker) in the top center of the printhead. You will hear a click and the top of the prinhead will pop forward about 1/4 of an inch. GENTLY lift from back (where you pressed the botton) to front and lift the printhead up and out of the printer.
---------U will see where the printhead and the carriage connect-------

It is best (very important) to not touch the shiny contact area

Now you are ready to install your new printhead.

BE CAREFUL BE GENTLE............Place the new printhead into the carriage and again at the center top back bulls-eye press back until you hear the click and the printhesd is secured in the carriage.......... replace the ink carriages.......

I would power off the printer and wait about 60 seconds then power on and run self test.

TO RUN SELF TEST

power on the printer and wait until the printhead is in the center position THEN press photo and copy buttons at the same time, you will hear the printhead carriage start to move and a test print page will print.

CHECK for print quailty; run all diag. from the help tab as needed.

REMEMBER; IF YOU THINK THE PLASTIC WILL CRACK U ARE PRESSING TOO HARD....... KEEP IT CLEAN, BE SAFE

Dec 26, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...

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