Question about Ambir Technology INC Docketport 667 A6 Card_ID Scanner 8Bit Grayscale_1Bit B_W Barcode Scanner

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Docketport 667 problem

New 667 model goes offline with "loss of power or disconnected" message under windows 7 ... old 665 model works great. No response from manufacture when email sent..... reloaded driver multiple times along with the II application.

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A couple times a week my HP Deskjet DI660 printer goes 'offline'. When this happens a message appears 'new hardware found'. And my printer will not work until I have disconnected the the...


Hi,

Go to system settings and select the 'Printer' option.

Right-click on the printer and enable the 'Use Printer Online' function.

Cancel all the printing jobs till that moment and redo the process.

Sometimes the 'Printer Offline' message occurs due to a 'Job Stuck' issue.

Check all network connections and functions.

Be sure the network interfaces work properly.

Turn the printer off and on to see whether the device is working properly.

Aug 26, 2011 | Office Equipment & Supplies

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I purchased a new computer w/windows premium7. Old computer was XP. The Brother multipurpose worked well with XP machine. With new machine, though, it performs all functions well, except for OCR. When I...


Did you checked if your printer is compatible with windows 7?
Here go to this site to check if your model is one of the compatible to windows 7
http://www.brother-usa.com/lp/windows7compatibility.aspx
if you find your printer there and it is compatible with windows 7 you can download the driver in the BROTHER SOLUTION CENTER column on that webpage/
Goodluck, Hope I hep. Please rate my solution thanks.

Jun 30, 2011 | Brother Office Equipment & Supplies

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I've had my Lexmark x2580 installed on my new Acer Windows 7 machine for 6 months now. I kept getting a "please register" message but since it is about 2 yrs old & I'd already registered, I...


Make sure your print spooler service is running. This article in the Lexmark website about How to Restart or Reset the Print Spooler in Windows might help you enable the service again. If problem continues, please contact Lexmark technical support for additional assistance.

Feb 10, 2011 | Lexmark X2500 All-In-One Printer

1 Answer

No driver detected. where can i download one


If this is a problem under W 7 ,  I'm afraid there are no drivers running under Windows Seven for this unit.
If you have the W XP install disc , you could install a virtual version of W XP on your HDD ( http://downloads.vmware.com/d/info/desktop_downloads/vmware_player/3_0 )
You could also partition your HDD ( http://www.partitionwizard.com/free-partition-manager.html ) and install W XP on the new one .
Otherwise , you will have to buy a new scanner .
Regards .

Dec 26, 2010 | Ambir Technology DocketPort 485

1 Answer

Hello, when i try to print from microsoft works or on line, the message "Printer is offline. Check that the printer cable is connected and the printer power is on". I have...


Check under "printer and faxes" on Windows XP. In the printers list look for your printer and right click on the printer. On the little menu when appear, see if a 'Printer offline" is checked.

Nov 26, 2010 | Brother HL 2140 Laser Printer

1 Answer

Printer was stuck in "offline" mode, so deleted it


Hi,

This is not Printer or PC USB port issue.

You need to drain the power from PC.

Follow these steps to resolve the issue

1. Disconnect the printer power cord from walljack or surge protector
2. Disconnect the USB cable of printer from PC or vice versa
3. Power off your PC, Disconnect the power cord from wall jack
4. Wait for 5-10 mins
5. Connect the PC power cord and power on the PC and wait till you are able to login to your PC
6. Connect the Printer power cord
7. Connect the USB cable to PC or vice versa you disconnected.

This should resolve the issue.

Oct 29, 2010 | HP DeskJet 5150 InkJet Printer

3 Answers

Exact same problem


firstly I hope the model number is correct. if yes try once again the following steps.

disconnect the Docketport from usb. go to device manager and see there devices marked with yellow exclamation mark. remove them and restart the windows.

1. download the driver and install it
http://www.docucap.com/drivers/DocketPORT465_v1_1_4_setup.exe

2. secondly Docketscan application is needed ..download it too and intall
http://www.docucap.com/drivers/DocketPORT465_v1_1_4_setup.exe

now try connecting the dockerport
I hope this should make things work.

Aug 07, 2009 | Syscan DocketPORT 465 Scanner

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