Question about Microsoft Windows XP Home Edition

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Microsoft Word program super slow to open and then opening files

I have Windows XP operating system. The Microsoft Word came installed on the computer when I bought it in 1999. Now, it takes literally forever to open the program: like 5-20 minutes. Once open, if I try to then open a file, that also takes forever.

I am pretty sure I update all microsoft programs when prompted to do so. I am open to any help and ideas out there.

Please inform!


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  • rsw2003 Jan 27, 2009

    Microsoft Windows XP

    Home Edition

    Version 2002

    Service Pack 3

    512 MB RAM

    I have already gone to and updated. I have no clue why this is so slow to load up. Please let me know if you have a better solution. I really do not want to switch to some other software.

  • rsw2003 Jan 27, 2009

    I have McAfee and Spybot search and destroy. There are two icons at bottom of screen toolbar for these.

  • rsw2003 Jan 27, 2009

    Oh, and before opening I get this message:

    Word failed to start correctly last time. Starting word in saft mode will help you correct or isolate a startup problem in order to successfully start the program. Some functionality may be disabled in this mode.

    Do you want to start Word in safe mode?

    yes no

  • rsw2003 Jan 27, 2009

    Sorry about virus post: these are not in word to my knowledge: but I have not checked yet.

    I was looking at desktop screen bottom.

  • rsw2003 Jan 27, 2009

    shut down the whole computer and reboot and open, or just shut down word and reopen?

  • rsw2003 Jan 27, 2009

    bunnydawg- that did not work. It opened up the program right away in saft mode, but then I tried to open a file in safe mode and it took forever again. I then closed out safe mode, opened regular, and still took forever.

    I did find out the word is using some virusscanner before opening all files, but I can not locate it on any toolbar.

  • rsw2003 Jan 27, 2009

    There is a virus prevention program installed; I checked under tools-macro: I think

  • Justin Wolery May 11, 2010

    What version of word are you using? (xp, 2003, 2007?) also do you have any Norton security software? or any other internet security program that may have installed a "toolbar" in word to protet from macro infections? these can sometimes malfunction and cause performance problems like what your describing

  • Roberta Smith
    Roberta Smith May 11, 2010

    Ryan... what amount of memory do you have in that machine... and how many programs do you have running ?




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I also had a problem with "Word Documents" taking 2-3 minutes + to open.
Finally tracked it down to a version of "Kodak Software" that I had recently installed - I even updated all of the Kodak Software off their website - still the same - "Word" very very slow.
I uninstalled the Kodak Software and the Word Documents then opened up at the normal speed.
You may have installed some software that causes this conflict - trial and error to find out which one.
Hope it helps.

Posted on Feb 26, 2009

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Yes... and after it's completely started... shut it down and open it again.... should be fixed

Posted on Jan 27, 2009

  • Roberta Smith
    Roberta Smith Jan 27, 2009

    start word in safe mode... when it's all done starting ... shut down word and open it again


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If you are using the word version you acquired in 1999, it is time for an upgrade. While all the previous clarifications are worthwhile you may have a corrupted program. There can be many reasons for this. If the rest of your programs are operating with the performance you are accustomed to here is a NO cost solution.
Go to the Java site link There you can download a full working edition of the most recent OpenOffice. This could meet your present and future needs.

Posted on Jan 20, 2009

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