Question about Epson Stylus Pro 9800 InkJet Printer

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Ink cartrige error(epson 9800)

Im getting an error message that says remove and replace ink cartrige. i do but nothing changes. cant do anything with the printer because of this, cant even do a cleaning. so the ink is drying in the print head. need help fast.

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I would try getting new EPSON brand cartridges for it and trying after that ...

Posted on Jan 19, 2009

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Posted on Jan 02, 2017

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1 Answer

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Did you use a brandname ink cartridge - or is it a knock-off brand? If it is a brand name - then the cartridge is most likely defective. If it is a knock-off brand - some printers do not recognize the electronic in the cartridge and therefore don't see it as one being installed.

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I have many epson printer, some more than 5 years old. It's ok. some have printed more than 50.000pages, it's ok.
If Ink cartridge Unrecognizable, there are two posibilities : Chip Error at ink tank, or printer error. For chip error, try to plug the ink tank to another printer (same type). If the ink tank recognized by other printer, so the problem is printer.
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Hi tom_kolasa,


Here is the manual for your printer model. Epson Stylus Pro 9800 Printer Guide
http://files.support.epson.com/pdf/pro78_/pro78_gd.pdf

Hope that the manual contains everything you need from nozzle check to sensor errors.


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thanks for rating

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