Question about Brother DCP-1200 Laser Printer

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Replaced drum but printer still says replace drum

Replaced the drum, printer still says replace drum and print quality has not improved.

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  • 66 Answers

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Posted on Jan 02, 2017

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SOURCE: replace drum, still says replace the drum and now it won't print.

Did you reset the drum counter?
When you replace the drum unit with a new one, you need to reset the drum unit counter by completing the following steps:

  1. Turn the the machine’s power switch back on.
  2. Press Menu => Machine Info. => Reset Menu.
  3. Press the Up or Down Arrow key to choose Drum.
  4. Press OK.
  5. Press 1 to reset the drum unit counter.
  6. Press Stop/Exit.
I hope this helps.

Cindy Wells
(if you did the reset, you may need to talk to Brother Support. I'm assuming you used a Brother drum and only handled it by the handles.)

Posted on May 12, 2010

  • 77 Answers

SOURCE: toner light still on after replacing with a new one

Drum counter usually has to be reset.. Check user manual or go to Brother's site if you want to drive yourself crazy Ed

Posted on May 06, 2007

Soulvisitor
  • 1113 Answers

SOURCE: Replace Drum Soon Message

Read your manual. There is a counter that goes off, that can be reset when you change the drum.

With power on and front cover open press set, then select reset drum

Posted on May 11, 2008

Soulvisitor
  • 1113 Answers

SOURCE: Replaced both toner and drum- prints too light

remove drom and toner, in base of machine is a glass slit, clean it.

Posted on Dec 16, 2007

  • 8 Answers

SOURCE: Printer is printing BLACK PAGES

Solution from brother

Posted on Jul 22, 2008

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Drum end soon brother mfc 7320 printer usb002


My Brother MFC 7420 said drum end soon, so I ordered a new drum. Then I waited for something to go wrong before I replaced it. Basically I was looking for a deterioration in print quality. I waited and waited. I think it was over 3 years. I replaced the toner a few times. While the print quality never really went done, the frequency of other problems finally shot up. When I replaced the drum the problems went away. My advice -- ignore the warning unless you have other problems.

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if it is printing really poor quality it will be the toner.
You will need to by a maintaince kit for it.
The drum will need to be cleaned and the toner replaced.
This is something that you may want to get done by a profesional as it is very messy.

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your laser printer
1) print color quality is now distorted that means print skew (technician called)
2) print tint means the print color not enough density,
3) print mottle means print dirty
you may try
1) print distorted--- find out the skew adjustment from your printer manu, it is adjust the image before transfer to the drum.
2) print skew could be happened when the drum replace install not very accurate, so install it more carefully.
3) print tint---you may increase print density from the manu, not fix,
4) print tint---the toner caridge near life cycle or using the less compatible toner. so you have change the quality toner or cartridge (if near life cycle) to improve quality photo print
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Sounds like it's time for a new drum but, here's the reset procedure that should make the drum light go off and allow printing.

Make sure the machine is turned on and the drum light is blinking. Press and hold the "GO" button for 4 seconds (approx.) until all four lights are lit. When all four are lit, release the "GO" button. Make sure the drum light is off now. The drum is now reset.

THIS WILL NOT IMPROVE THE QUALITY OF PRINT as the drum will need to be replaced in order to do that but it will allow you to continue using the drum until it reaches and unacceptable quality.

Hope that helps you.

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yes..it's almost certainly the drum..did you get a new one or was it simply refurbished?




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find out where are the streaks come from, from PC drum, or transfer belt, fusin unit or from toner cartridges. does the trasferbelt and PC drum look okey. finally if nothing is helping, try firmware upgrade and replace printer drivers, sometimes help.

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