Question about HEWLETT-PACKARD HP 2140 Fax

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Install Cartridge Message

We installed a new cartridge in our fax machine, closed the cover, pressed 1 (new cartridge). "Install Cartridge" message appears across the screen. We repeated the steps several times; cleaned the carrier; and, even unplugged the fax machine for several minutes only to have the save "Install Cartridge" appear. The fax machine is not even a year old yet. Has anyone else had similar problems? What can we do to correct the problem.

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  • 28 Answers

Make sure your CARTRIDGE ISN'T EXPIRED, if the DATE ON THE BOX IS EXPIRED IT WON'T WORK.

Posted on Dec 11, 2014

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Posted on Jan 02, 2017

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SOURCE: i replaced new cartridge but

  1. Push down on the cartridge to release it from the carriage, and then lift it up and out of the product. Figure 2: Remove the old cartridge c01747836.gif illustration of removing the old cartridge
  2. Remove the new cartridge from its packaging, and then pull the pink tab to remove the clear protective tape. Figure 3: Prepare new cartridge c01745262.gif illustration of preparing a new cartridge CAUTION: Do not touch the copper-colored contacts or re-tape the cartridge. Figure 4: Do not touch contacts c01746332.gif warning not to touch the cartridge contacts
  3. Hold the cartridge with the label on top. Figure 5: Label on top c01668109.gif illustration of holding the cartridge with label on top
  4. With the copper-colored contacts facing into the carriage, insert the cartridge into the carriage at upward angle. Push the cartridge up, and then into the carriage until it snaps into place. Figure 6: Install cartridge c01745263.gif 1 - Insert cartridge 2 - Push cartridge up 3 - Push cartridge in illustration of install the cartridge
    NOTE: If the cartridge moves loosely in the carriage, it has not clicked into place. Repeat this step.
  5. Close the cartridge compartment cover, and then the control panel.
Step three: Align the cartridge
  1. Press the Start button (c01371053.gif ) on the product control panel.
  2. Press 1 to indicate you installed a new cartridge. The product prints an alignment page and 06 [01-11] displays on the control panel. Figure 7: Alignment page prints c01745264.gif illustration of alignment page printing
  3. Review the alignment page, and then select the number under the straightest line.
  4. Press that number on the keypad, and then press the OK button (c01335940.jpg ).

Posted on May 21, 2011

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1 Answer

Memory info retrieving from lexmark x5630 fax machine


Usually, faxes are temporarily sent to the printer's memory when one of the cartridges' ink level is not substantial for printing at the instance of receiving the fax. When this happens, try to replace the cartridge(s), *without navigating away from the message "fax sent to memory", by opening the printer cover and replacing the low-ink or empty cartridge(s). After the new cartridge is installed, close the printer cover and press the OK button. Your printer should then print the fax stored in the memory.
*Make sure not to navigate away from the "fax sent to memory" message, otherwise, data will be lost.

Dec 30, 2011 | Lexmark X5650 ALL-IN-ONE PRINTER

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When fax comes through paper is blank. I've tried 2 different cartridges


Replace the print cartridge
When you notice that the print becomes light or ink low or when install new ink
cartridge appears in the display, replace the print cartridge. The part number for
replacement cartridges is HP 701.
1. Take out a cartridge from its packaging and carefully remove the tape covering the
printhead.
Hold the cartridge by the colored top or black areas only. Do not touch the copper
area.
2. Press the Access Cartridge button on the control panel.
The cartridge carrier moves to the install position.
1 Access Cartridge
1
CARE AND
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Care and maintenance 45
Replace the print cartridge
3. Open the control panel and cartridge compartment cover (it will click and remain
open).
4. Push the cartridge down and remove it.
5. To load the cartridge insert the cartridge as shown below. When the cartridge is
pushed to the back of the cartridge carrier, push the top of the cartridge until it clicks
into place.
If the cartridge moves loosely in the carrier, it has not clicked into place. Repeat this
step.
1 Control panel
2 Cartridge compartment
cover
1
2
46 Care and maintenance
Clear jammed documents and paper
6. Close the cartridge compartment cover and control panel.
7. Press Start/Enter.
8. Press 1 for new cartridge, or 2 for the old one.
• When you put in a new cartridge, you must choose 1:New
• When you put in a used cartridge, choose 2:Used. This helps you to check the
correct amount of ink you have left.
TIP: If you mix up several used cartridges, it is not possible to check the correct amount
of remaining ink. Once you have put in a new cartridge, use it until it is completely
exhausted.

Nov 11, 2011 | HP 640 Inkjet Fax Machine

1 Answer

How do you load a new ink cartridge?


Replacing the Print Cartridge
1 Open the front cover, and then open the top cover by pressing the blue levers on both sides of the top cover.
2 Remove the old print cartridge containing the used ribbon and dispose of it.
3 Remove the plastic stopper from the new print cartridge.
Note You can reuse the print cartridge until it breaks. If you purchased refill ribbons, follow the instructions that came with them.
4 Turn the black spool on the right clockwise to tighten the ribbon as shown.
5 Install the new print cartridge by inserting the recessed first, and then placing
the cartridge into its four holders.
6 Press down on both sides of the top cover to close it securely.
7 Close the front cover.
Brother Customer Service at 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada).
Vertical Black Lines When Receiving
The sender's scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
If the problem continues, call Brother Customer Service at 1-800-284-4329
(in USA) or 1-877-BROTHER (in Canada).
You can save money by purchasing the 2-PK Refill Ribbon Rolls (PC302RF).
Installation instructions will be included. If you handle the print cartridge (frame)
carefully, you can reuse it until it breaks.

Jan 17, 2011 | Brother IntelliFAX 775 Plain Paper Thermal...

1 Answer

Near empty black is displayed even with new black cartridge


If you replaced an ink cartridge while Near Empty was displayed on the LCD, the LCD may ask you to verify that it was
a brand new one. Example: Did You Change Blck? 1.Yes 2.No. For each new cartridge you installed, press 1 on the dial
pad to automatically reset the ink dot counter for that color. If the ink cartridge you installed is not a brand new one, please be sure to select 2.
WARNING
If ink gets in your eyes, irrigate them with water immediately and call a doctor if you are concerned.
If you wait until Ink Empty message is displayed on the LCD, the machine will automatically reset the ink dot counter.
If the Install message is on the display after you have installed ink cartridges, check that the ink cartridges are
installed properly.

Jan 01, 2011 | Brother IntelliFAX-2440c Plain Paper...

1 Answer

Fax machine Samsung Inkjet Fax SF-360. Ink was finished so ordered the correct ink cartridge and replaced it now on the screen it tells us to install ink cartridge. I have tried severeal times and i know...


If the Toner Low/Empty message does not automatically clear when a new cartridge is installed, use the following to clear the message manually:
1.Press MENU # 1 9 3 4. The machine should display TECH.
2.Press MENU, and ENTER. The machine should display TECH Mode.
3.Press the left arrow < once. The machine will show NEW CARTRIDGE.
4.Press ENTER, the machine will show YES.
5.Press ENTER, there should not be any Toner Low/Empty message.
6.Exit TECH MODE, press MENU # 1 9 3 4. The machine will no longer display TECH.
If Toner Low/Empty message continues, there may be a problem with the toner cartridge or the machine.

Jul 21, 2010 | Samsung SF-5100 Plain Paper Laser Fax

2 Answers

"toner life end" message even with new cartridge


Open the front cover
Press the OPTIONS button
Press the START button
Press the number 1 key twice
Close the front cover.

You may need to go through the steps above twice to reset the toner.

Jul 11, 2010 | Brother IntelliFax-2820 Laser Fax

1 Answer

Installed new cartridge and comming up machine won't regognise it saying tonner life end install new cartridge


To reset the sensor after installing a new toner cartridge follow these steps. 1. With unit powered On, open the front cover. 2. Press the “Options” key. Display will show “Replace Drum?” 3. Press “Start” key. 4. Press 1,0 . 5. Display will show “Accepted” for approximately 2 seconds. Then display will change to “Cover Open”. 6. Close cover and see if Toner Life End error message has gone.
Try this. We are Brother authorized.

Apr 15, 2010 | Brother MFC-7420 Laser Printer

1 Answer

I have a Brother fax and copy machine and have just replaced toner with a brother TN 350 cartridge and still getting message that toner is low


You didn't include the model, but here are instructions for the Fax-2820; it should work for any of the models that use the TN-350 toner:
  1. With the power on, open the front cover.
  2. Press the Options key. The display will read "Change Drum?"
  3. Press Start.
  4. Press 1 0.
  5. The display reads "Accepted" for about 2 seconds, then change to "Cover Open."
  6. Close cover. The "Replace toner" message should be cleared.
Normally, inserting a new cartridge (with the power on) will reset the toner counter, and you won't have to do any of this.

Dec 21, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Had toner life end message. Replaced toner and drum with oem,machine reset but now just making blank copies. Tried to print internal report that's blank too


To reset the sensor after installing a new toner cartridge follow these steps.
1. With unit powered On, open the front cover.
2. Press the "Options" key. Display will show "Replace Drum?"
3. Press "Start" key.
4. Press 1,0 .
5. Display will show "Accepted" for approximately 2 seconds. Then display will change to "Cover Open".
6. Close cover and see if Toner Life End error message has gone.
Please note that this must be done with a new cartridge so the unit will see that there is toner in the cartridge.

Aug 01, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

I recently replaced the magenta cartridge in my HP 3210 Photosmart printer because the light indicated it needed to be replaced. However, the printer still won't print, and the message still says that I...


Hi,
If you turned the machine off and replaced the cartridge, you can get this error.

Could you try the following procedure below please to clear the error, thanks.
  1. Turn on the unit.
  2. Open the top cover to access the print cartridges.
  3. Remove the new cartridge that is causing the message.
  4. Reinsert the cartridge and close the cover. The following message will appear on the front panel: "Press 1 for new cartridge or press 2 for a used cartridge."
  5. Press the 1 on the numeric keypad of the HP product.
If the message, press 1 for new cartridge or press 2 for a used cartridge, "does not appear after removing and reinstalling the new cartridge, and the low ink warning message still displays,

follow the steps below:
  1. Turn on the unit.
  2. Open the top cover to access the ink cartridges.
  3. After the cartridges stop moving, unplug the power cord.
  4. Remove both cartridges and close the top cover.
  5. Plug the power back in. The unit will reinitialize and a message will appear to insert the cartridges.
  6. Open the top cover and reinsert the ink cartridges. Close the top cover. The message,
  7. Press 1 for new cartridge or press 2 for a used cartridge," should appear.
Hope this helps
Regards.

Apr 18, 2009 | HP Photosmart 3310 Printer

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