Question about Maytag Neptune MAH5500B Front Load Washer

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Neptune MAH5500B Just moved and hooked up washer. Letters nf show, door will not lock, and it will not spin in the last 9 minutes. Didn't have this problem before moving.

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Re: Neptune MAH5500B

My MAH5500B just quit spinning and I found the out of balance switch was stuck in the depressed position (out of balance). This switch gets used a lot in this model. I flicked it a few times and it popped open to the undepressed position and the washer spins again. I am going to replace it because it will probably stick again now that it has started. The switch is mounted front, center, and bottom after removing the front panel. You can wiggle the tub around and see how the switch comes into contact with the bottom of the cabinet when the spin load is out of balance, which is almost every load!!

Posted on Aug 03, 2007

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Re: Neptune MAH5500B

Ladymaid, nf is the error for no fill. There could be a bunch or reasons for this but because you just moved I'm suspecting that a harness came loose on the control board or the motor control. First of all, and Im sure you did, make sure both water valves are on to the machine. If you are sure of that, press the delicates and heavy soil keys together for 3 seconds. Now you are in the service mode. In this mode press wrinkle free key, cold water should start entering. Press the cotton sturdy and hot water should flow. To exit the test mode, either unplug the machine or press the delicates and heavy soil again for 3 seconds. If the washer still does not fill, some complicated test will have to be run. Let me know, Catriver.

Posted on Jun 29, 2007

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Maytag Neptune Front Load Washers No Spin Problem

A class suit was filed in the State of Illinois, USA and then later on won against Maytag in 2004 due to the high failure rate of the wax motor used in the door lock mechanism of their Neptune Front Load Washers. The wax motor is used to activate the door lock switch by extending its shaft when a voltage from the machine control is applied across its terminals. Its failure then leads to the breaking down of components in the expensive machine control board. This is the fact that angered the customers which led to the filing of the class suit.

The obvious symptom of a failed wax motor is the inability of the washer to advance to the spin cycle and the door lock lamp is not turned on. The washer stops momentarily at the end of the wash cycle then continue to tumble as the machine control checks the activation of the door lock switch. The control will not allow a spin speed higher than 51 revolutions per minute (RPM) unless the door lock switch is activated by the wax motor. It is a safety feature of the washer to prevent accident due to accidental opening of the washer door during a high speed spin.

Customers who purchased the Neptune Front Load Washers in the USA after April 1, 1997 and before August 9, 2004 are Class members and eligible for the repair reimbursement, replacement cost, or purchase certificate depending on the length of service of the machine. Call up Maytag at 1-888-MAYTAG (1-888-629824) for more information.

The models included in the class suit are as follows: MLE2000AYW, MLE2000AWW, MLE2000AZW, MLG2000AWW (Gas Stack Unit), MAH3000AAW, MAH3000AEW, MAH3000AGW, MAH3000AWA, MAH3000AWW, MAH3000BGW, MAH4000AWW, MAH4000BWW, MAH4000AWQ, MAH4000BWQ, MAH5500AWW, MAH5500BWW, MAH5500BWW, MAH5500BWQ, MAH55FLBWW, MAH55FLBWQ, MAH6500AWW, MAH6500AWQ, MAH7500AWW, MAH7500AWQ, MAH7550AAW, MAH7550AGW.

on May 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag neptune mah5500b sr code

Machine control is attempting to drive the motor but is not seeing any tach response.
Visual check shows motor is not moving. (Locked, Hall Sensor fault).

Evaluate wire harness for loose or unhooked connections.

Oct 21, 2012 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

My neptune washer stop working. has power but doesnt cycle. shows a FL code. cycle i mean as spin to start washing

FL means that the door isn't locked properly. Make sure that its locked tightly and restart the cycle

Feb 16, 2011 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Neptune MAH5500B waon't spin - clothes very wet at end of cycle. Tried to just spin but no spin action and timer just goes down to 1 minute and stays there.

turn back to spin,
and see if you get a lock light,
if your lock is working you will need a new motor control,, and maybe a new motor

Oct 15, 2009 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Maytag neptune mah5500bbw wont spin going through cycle

My Maytag Neptune MAH5500B or MAH5500BWW wouldn't spin either. It would go all the way through the wash cycle, agitation and all, as mentioned before, the spin cycle would start at the 9 minute mark, and get down to the 7 minutes then drop directly to 0 with no spin at all.

After hours of investigation it turned out the balance load switch was corroded. This switch is accessible through the front panel of the washer. The door must be removed and the front panel comes off, this switch is directly under the wash drum where there is a little electrical plug and switch which rests on top of stabilizer styrofoam. The connection was being made but there was green corrosion, and evidently the switch box was corroded within. When bypassed, the washer spun perfectly.

Hope this helps someone else out there - I was horrified to think that this washer would end up more landfill as it wouldn't be worthwhile to pay hundreds for a new motor control board as had been suggested was the problem.

Oct 02, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag Neptune Washer Problem

replace the door latch wax motor and check the drain pump for obstructions.

Jun 25, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag neptune mah5500b washer will not go into final spin

most likely a code is stored in the computer as it probably encountered an error getting up to speed. this would probably be in the motor control board on bottom not the main control on top. main control will have the error though. tech sheet should be located in base of machine on side wall remove rear panel and look to left. this will tell how to access diagnostic mode and retrieve code.

Mar 14, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Wont go into final spin

The final spin on this model requires an additional lock from the computer to the door. Remove upper rear panel and look at board. Find the tiny resistor that says R-11. If it's burnt looking the board and the wax motor (at the lock) need replaced

Mar 13, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag neptune front loader washer has NF error code

Does it agitate and does the door lock light come on? Theres a panel on the back you can take off via 4 screws. Here you can check the belt and watch to see if it spins or moves at all. If the door lock light comes on, and you here the door click. Than chances are your motor control board is bad. Seen this many times. Im actually replacing one tomorrow on the exact washer.I believe the part # is 22004045. Heres a diagram. If the door doesnt lock than you need either a lock assy or a new computer for it. The computer is in the top panel where the timer is. If you look at it you should see a burnt resistor. If no burnt resistor than its more likely th lock assy. Ill try and find the part # for the lock and computer, and a digram. Hope this helps. Dave


Dec 19, 2008 | Maytag Neptune MAH5500B Front Load Washer

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