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How to reset "needs service" on Epson Stylus Photo RX500 Printer?

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It's all on my website's resetting page
http://www.the-inkstore.co.uk/frame/pages/Epson%20printer%20resetting.htm

But if you want the info right here and now, it's:
How to unlock your Epson RX500 printer

If your RX-500 printer has stopped printing and can't be reset, you will usually see either a steady red light or alternating red and green lights and the printer will not respond. There may also be a message in your computer status monitor saying "communication error" / "printer requires maintenance".
This is caused by built in software / firmware which counts the amount of prints you've made and stops when the protection counter reaches a predetermined limit, also giving the message that your ink pad is full. You will be allowed a certain amount of overflow prints to the protection How to reset counter limit, after which the printer will completely stop.

There is software online that will normally reset most Epson printers that have reached this limit and is used by Epson Service Engineers called SSC Service Utility (sscserve.exe), however this does not reset the Epson RX-500 protection counter / firmware.

All is not lost, you can manually reset the firmware using the following sequence of actions:
Close down all Epson programs
Exit all Epson printer programs that may be running in the background or on your task bar.
The quickest way to do this is to press Ctrl, Alt & Del on your keyboard and release, which will open your Windows Task Manager.
Click on [Processes] and a list of all processes running on your computer will appear, look for any in the list that say Epson, highlight it and select [End Process]. Carry this out for any Epson programs running.

Now to reset your printer.
Switch off the printer using the power button.
PRESS and HOLD all following printer buttons: Power, Load/Eject, Stop, B&W, Color and continue to hold until "Init eeprom" appears on the printer screen, then RELEASE ALL BUTTONS.
Next press the Color button to clear the protection counter.
Follow any other instructions given by the printer.


I know this will do it for you!
Glad I could help, just sending your friends and family to our site for ink will be thanks enough.

Kind Regards
Nige

Posted on Jan 29, 2013

  •  joycie
    joycie Dec 03, 2013

    MADLY in love with you!!! It worked!!!

  •  joycie
    joycie Dec 03, 2013

    it 10 years old and still in perfect shape....thxs so much hopefully i can keep buying ink.....

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Posted on Jan 02, 2017

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Please go to my website http://www.the-inkstore.co.uk . I have the latest version of SSC Service Utility to download directly onto your computer and instructions on how to use it, what to click on etc etc. Click any of the Epson links if you can't find it, everything you need to know will be there, including printer Firmware resetting which sorts out a multitude of problems.

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If you like what I've done for Epson users, please show your appreciation by spreading the word and perhaps buying your ink from my site.

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