Lexmark OfficeEdge Pro4000c - multifunction  fax / copier / printer / scanner   color Logo
Posted on Jan 04, 2013
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Lexmark scanner will not scan to computer - Lexmark OfficeEdge Pro4000c - multifunction fax / copier / printer / scanner color

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  • Official Brand Answer 3,344 Answers
  • Posted on Jan 09, 2013
Anonymous
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Have you tried scanning using our Lexmark Printer Home software? To access the Lexmark Printer Home software, on your computer, click on Start > All Programs > Lexmark > Lexmark Printer Home.

If it doesn't work, please contact our technical support team so they can do some diagnostics.

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0helpful
1answer

How to use the *2670 lexmark scanner

Please follow the steps below on how to scan using your Lexmark X2670 printer:


Using the printer control panel

1. Open the top cover, and then load an original document face down on the scanner glass.

printmastert_84.jpg

2. Close the top cover to avoid dark edges on the scanned image.

3. Make sure that the printer is connected to a computer, and that both the printer and the computer are on.

4. From the printer control panel, press the scan button.

5. Follow the instructions on the computer screen.


Using Windows

1. Open the top cover, and then load an original document face down on the scanner glass.

2. Close the top cover to avoid dark edges on the scanned image.

3. Do one of the following:

• In Windows Vista, click > All Programs, and then select the printer program folder from the list.

• In Windows XP, click Start > Programs or All Programs, and then select the printer program folder from the list.

4. Click Lexmark Productivity Studio.

5. On the main screen, click Scan.

6. Follow the instructions on the screen.


Using Macintosh

1. Open the top cover, and then load an original document face down on the scanner glass.

2. Close the top cover to avoid dark edges on the scanned image.

3. From the Finder desktop, double-click the printer folder.

4. Double-click the 2600 Series Center.

5. From the "What is being scanned?" list, choose the type of document to be scanned.

6. Click Scan.



Source: Lexmark X2600 Series User's Guide

0helpful
1answer

How do I scan documents from Lexmark X7350 to my computer?

Make sure the Lexmark OCR scan software is installed on your computer. The software is available in the install disc that came with your printer. Scanning a document:
1 Make sure the printer is connected to a computer, and both the printer and the computer are on.
2 Load an original document faceup into the ADF or facedown on the scanner glass.
3 Press Scan Mode.
4 Press or repeatedly until the destination to which you want to scan appears.
5 Press Start Color or Start Black.
6 To scan multiple pages from the scanner glass, place successive pages face down on the scanner glass and
press Start Color or Start Black.
0helpful
2answers
0helpful
1answer

My scanner will not scan

Do you have the appropriate drivers installed? http://support.lexmark.com/index?page=recommendedDownloads&locale=EN&productCode=LEXMARK_X2470&segment=DOWNLOAD&userlocale=EN_US#1 has the drivers for supported OS versions. Uninstall any generic driver and disconnect the data cable before installing the Lexmark software if using the USB cable. Are you starting the scan from the computer or the scanner? (Is the monitoring program running on the computer to hear the buttons?) Try launching a scan from the computer.

Try a new USB cable and a direct connection if you use a USB hub or print server. Scanning requires two-way communication so a bad cable will block scans even when the printer works.

Some scanners have a transportation lock; make sure that it is unlocked. (Usually located near the hinge of the scanner cover).

I hope this helps.

Cindy Wells
0helpful
1answer

I downloaded the disk for my scanner and now I dont know what to do so I can ues it.

Not sure what kind of scanner you have, but on my Lexmark, I have to push the scan button on the printer to scan. It then downloads the application list to the scanner, and scans. After it scans, then the Lexmark Imaging Studio (the downloaded program on the computer) comes up on the computer screen, and received the scan. Not knowing what kind of scanner you have, I can only explain in generalities. Good luck, and hope this helps.
0helpful
2answers

Use of Scanner

On this model there is a SCAN in black and white or color buttons but you need to have something on the glass to scan. Once it scans it prints!!!

Now lexmark software if installed comes with a program to scan with. you need to check under your prgrams folder under lexmark for the scanning software that was installed with the print driver.

If you open the lid and you do not see the white light chances are your scanner has and needs a bulb inside and at the point to install one of these you might want to concider a new printer.

Please be considerate and leave your feedback and comments and ratings before you leave, Thanks

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

0helpful
1answer

Cant scan it just copies a portion of the page i wanted scaned

hi
if your lexmark scanner drivers are proeprly installed in your computer then u can see your scanner wizar in
settigns - control panel -scanner and camera wizard.
then open lexmark scanner and simply follow the procedure.
thats it sir.
1helpful
1answer

I have a lexmark x3350 and the scanner wont scan

Alot of the X3350 all in ones have there scanners go bad if you still have a warranty for this printer then call Lexmark if not then you can go out and buy one for like $85.
0helpful
1answer

Scanner won't scan

Right Click on My Computer/Computer if Vista........ Click on Properties then click on Hardware click on Device Manager...... On that list u will see the Printer Name with an exclamation Mark........ Right Click on that click on update Drivers...... Insert the CD to the drive....... Select Browse My Computer for Driver software..... Click on Browse and then Double Click on Computer go to Lexmark X*****.......... Double click on Drivers and then click on scan and then click ok........ Now click next it will say the hardware is ready to use then u can just click on finish and scan..... Thanku
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