Question about Maytag 25.6 cu. ft. Wide-By-Side Refrigerator with PuriClean II Ice and Water

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Side by Side MZD2766GE not dispensing ice

When pushing on the dispenser pad for ice (it works for water) you just get a low groaning sound, not the normal sound the motor makes when dispensing. This goes for cubed ice and crushed ice both.

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  • Linda Schrader Jan 06, 2013

    I should add that the icemaker is making ice and dispensing it into the bin. I just can't get the ice out through the door as crushed or cubes.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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bestdarngood
  • 3037 Answers

SOURCE: Fridge too warm: makes ice, does'nt dispense it: dispenses water warm


I know that it is new but this might be your problem

My fridge is running but not cold enough: Start out with the easy stuff first...make sure the lights go out when you close the door(s), make sure the doors are closing properly and the gaskets are closing fully and not torn. Check to make sure the evaporator fan in the freezer is working, this fan blows the cold air around. If the fan is not working, possible bad fan motor - check for power to the fan motor and also check the fan switches around the door openings, ( if your fridge has these switches, not all do ). A common problem cropping up in the last several years has been the air damper not opening up and allowing the cold air from the freezer to be blown into the fresh food section ( mostly on SxS refrigerators ). For many years the air damper was manually operated and now we have motorized controlled or temperature controlled or thermister and electronic boards controlling air dampers, and if this device sticks closed the FF section will normally warm up. An example picture of "one" style and an air damper ( called a diffuser by Whirlpool ). Next would be to check the condenser tubing, a good place to start is to make sure the condenser coils are not built up with dust!! Make sure the condenser fan motor is also working properly. Check for any "clicking on and off" noises from the compressor, is the compressor running.

The most common fridge "not cooling" problem is a frost free failure. Remove the access panel in the freezer section to expose the evaporator coils. If the coils in the freezer section get plugged up with frost, this frost will block the evaporator fan motor from blowing the cold air around. The fan blade can also hit this frost and either become noisy or stop altogether. Locating the defrost timer can be tricky....they are often hidden behind the back bottom corners of the fridge at the bottom, in the last few years the timers have been located in the ceiling of the fresh food section, and some behind the cold control cover. Once you locate the defrost timer, slowly turn the screw like wheel in the middle of the defrost timer with a straight screwdriver until the fridge shuts off. You are now in defrost. If the defrost heater(s) comes on now, replace the defrost timer and defrost thermostat. If the heater(s) does not come on, you can ohm test the defrost heater for continuity or volt test for 120 volts to the heater(s). If you have no power to the defrost heater(s) you can also bypass the defrost thermostat to see if the defrost heater will come on, join the 2 wires together to bypass the defrost thermostat. If the heater now comes on, replace the defrost timer and defrost thermostat. If the heater itself is bad, defrost the fridge with a hair dryer, replace the defrost heater* and defrost thermostat. If the defrost timer seems "hot" to the touch or is noisy ( like a ticking or screeching noise )...replace it.

Since it is new, you should have a warranty and I would see if a repairman can check it free of charge before attempting anything, I don't know your skill level with this type of machine but good luck and don't forget to rate this post, Have a Great Day!

Posted on Mar 23, 2008

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Maytag317
  • 1136 Answers

SOURCE: Ice crusher don't work

Hi, It sounds like the selonoid that shifts the auger is not working. This part is located behind the panel that the bucket pushes against. The little wire arm on the bucket goes into this. Sometimes they just get froze up from the moister. If you remove the panel/section the selonoid is in, you can see if the part has went bad.
I hope this helps you. Please let me know If I can assist you further.

Vic

Posted on May 23, 2009

SOURCE: Not dispensing ice cubes, only crushed

Yup, do like I did. Clean the caddie of all ice cubes. Place a large water catching tray under the door, and run hot water from the inside where the the caddie holds the ice. You will see large chunks of ice that was freezing up your cube maker. After a couple of glasses of hot water pouring through the caddie, it will defrost and the frozen part will be released. Take off the caddie, and run water through it from your sink. Clearing all ice debris. Replace the caddie. Do not use for 24 hours, and it should run beautifully. Mine did that before it froze up and I cleaned it. You should probably take the caddie off every couple of months and run water through it to keep it clean of frozen debris, make sure its dried off well and put it back, wait overnight. and it should be ok.
This is what I did, hope it helps.

Posted on May 31, 2009

Sea Breeze
  • 4654 Answers

SOURCE: MAYTAG ZIG-ZAG FRIDGE-FREEZER WANT DISPENSE WATER

Sounds tome that there is a short in the dispenser control circuit, keyboard or Control Board. If you had the model number I could help you better than this. I possibly would be able to walk you through this, Let me know, Sea Breeze

Posted on Nov 19, 2009

  • 30 Answers

SOURCE: My Maytag MZD2766GE dispenses water but does not make ice

check water valve, also your water line for ice maker could be frosted that happen always, but reason is bad water valve....
appliancesrepairla.com

Posted on Jul 01, 2010

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