Question about Gestetner DSm627sp All-In-One Laser Printer

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How to change paper setting on tray 1 for a gestetner DSm627sp?

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Press the counter key.
tap the system settings on the screen
select tray settings and select the type of paper you prefer and tap on the ok .
After this open the tray and set the tray settings to the paper size.
All the best of luck .

Posted on May 25, 2014

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Posted on Jan 02, 2017

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SOURCE: hi i have problems with my 7502 gestetner nrg photocopier

This sounds like a paper size issue. Check your papersize and oriontation in the tray(green selector font right or back left of tray) and check paper settings under the user tools menu for tray 1. let me know if that works, so we can trouble shoot.

Posted on May 08, 2010

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Please open the front door carefully and open the right door also and then remove the photoconductor unit unit and reset properly.
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Jun 20, 2009 | Gestetner DSm627sp All-In-One Laser...

1 Answer

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Sounds to me that the paper tray is set incorrectly. There is a dial on the back of the machine that needs to be set correctly once the paper tray guides are adjusted accordingly -particularly when running 8 1/2 x 11" (letter) size paper. It can be set to run either lengthwise, or laterally (portrait) make sure the dial is set to the proper setting on ALL trays. If the tray is set for lateral, for example, and the paper is installed lengthwise, the scanner only utilizes 8 1/2" in length rather than the full 11". Frequent jamming is also a common problem when making multiple copies, because the paper is not where the machine "expects" it to be. Also check that the LCD display reads the proper size / orientation after adjustment.

Hope this helps. Please rate solution :)

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2 Answers

Hi i have problems with my 7502 gestetner nrg photocopier


This sounds like a paper size issue. Check your papersize and oriontation in the tray(green selector font right or back left of tray) and check paper settings under the user tools menu for tray 1. let me know if that works, so we can trouble shoot.

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Printing Problem - Help


n your computer, left click on START, left click on CONTROL PANEL, then left click on PRINTERS. On the PRINTERS SCREEN, RIGHT CLICK on GESTETNER icon. On the drop down menu, left click on PROPERTIES. Left click on ACCESSORIES tab. On the paper source setting, select TRAY 1 LETTER as the default paper source, left click on UPDATE, then APPLY, then OK.

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1 Answer

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First make sure that the machine is reading/ seeing the paper size of the paper that is in the tray ( select tray 1 from the touch screen and see what the paper size reads). If the machine sees a different size then that in the tray, use the 'user tools' and change the paper for that tray. Also, go into your printer settings on/in your computer and make sure that the proper paper size is selected ( the size that is in the tray you want to print from). If the orientation of the paper size is different from the tray -- will not print and give you the error.

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