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My sister recently got a toshiba satelite l350-170 for christmas. unfortunatly it recently crashed, and is refusing to start. status: 0xc0000428

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There are 2 common reasons or causes for the 0xc0000428 stop error. One of the main reason is the system file in the Windows Vista kernel has been corrupted or modified by third party applications, which can possibly by virus too. To resolve the the problem of this nature, insert the Windows Vista installation DVD into DVD-ROM disc tray, and then boot up the computer from DVD drive. Select the Startup Repair option to have the Recovery Environment automatically scans and replaces corrupted or invalid system files.
Another possible cause for Windows failed to boot with 0xc0000428 error is hardware failure which corrupt, conflict or interfere with integrity of system files . The problematic and spoilt hardware can be RAM memory module, motherboard, chipset, CPU, display adapter and other components. User can use diagnostic tools to help identifying the possibly failing hardware part, such as Windows Memory Diagnostic can be used to test the system’s memory. Once the problematic hardware component is isolated and identified, repair the error or replace the hardware component.

Posted on Jan 19, 2009

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  • PC Desktops Master
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Hi there
Try booting the machine up in safe mode and perform a system restore.

Good luck

Posted on Jan 19, 2009

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darena,

I think we experienced some technical difficulties earlier. I apologize. I got the prompt that you're question was attended by another technician. And I didnt see your messages until I checked my profile and my chat sessions. You can go back to your profile and try to reconnect to the chat if you're issue is still not resolved. You can email fixya if you cant get thru the chat feature again.

Thanks.

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