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How do I fix an infection that is blocking me from accessing facebook?

When I try to go to facebook I get the following box at the bottom of my screen. "Do you want to open or save facebook_com (1.94 KB) from Open Save Cancel" If I get another screen to open it's filled with boxes & letters. How do I resolve this issue?

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It is blocking by your Antivirus.... no issues... when you get the box look at the box carefully... you will be having an option that says "dont show this message again" or something like that.... there will be a check box... you have to give a click on the check box and then give a click on save... hope it will work...

Posted on Feb 13, 2013


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Posted on Jan 02, 2017

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SOURCE: Can not access my facebook page

You are not alone.

Start fresh by pasting this address into your browser address window

I do not know the reason this works but it does. I also do not know why Facebook's own links to itself discontinue to work but it is frustrating.

Posted on Nov 22, 2008

  • 564 Answers

SOURCE: Error Message when I click on everything in facebook.


  1. If you have internet explorer 6, download and internet internet explorer 7.
  2. Click on internet options and click on delete cookies,files,add-ons etc..
  3. Click on advanced tab then click on reset and close internet explorer, then open and try.
  4. If you have Internet explorer 7, follow step 2 and 3.
  5. If still doesnt, try installing Google chrome browser.
Please let me know if you have any quires.

Hope this helps, Please Rate My Response! Thanks! PREM

Posted on Feb 20, 2009

SOURCE: i can connect to any site except facebook. when i

run your anti-virus program...maybe something is bugging you while connecting on maybe a malware..or adware program. far as i dont need to download any program to run just need to register an account and open and login there.
..i hope this can help you...

Posted on Jul 09, 2009

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SOURCE: When I try to open facebook my internet explore shuts down

Sounds like you could indeed have a virus.

Try downloading the following program:, Installing it, running a scan, then restarting your computer to see if this helps. Hopefully this will pick up any infections and remove them. Let us know how you get on :)

Posted on Aug 04, 2009

  • 84 Answers

SOURCE: Facebook won't open in Google Chrome or Internet Explorer

Here you go let me know how it works.... You may want to reset settings in Internet Explorer

Step 1:
In Chrome, click the wrench icon, select "Options" then "Under the hood". Hit the button at the bottom that says "Reset to defaults".

Step 2:
On the same screen, make sure "Use DNS pre-fetching" is un-checked.

Step 3:
On the same screen, scroll down and press the button that says "Change proxy settings".

Step 4:
This assumes you are on broadband (with a pen and paper, write down your current settings so you can back them up if things go wrong). Click on "Lan Settings". Make sure "Automatically Detect Settings" is un-checked. Click "Ok".

Step 5:
Go to the Window XP/Vista Control Panel (Start, Settings, Control Panel). Load up the "Network Connections".

Step 6:
You will now see a list of the network cards and bridges on your computer. Only one of these is used by your computer to connect to the internet. For example, if you are using wireless internet you will only be using the wireless connection. Right click on each other connection and select "disable". You should only have one enabled connection.

Step 7:
Restart your machine. Turn it off and on again. This is a very important step.

Step 8:
Google Chrome will now be working fully. If not, then clear your history and cache and restart the browser.

Posted on Aug 22, 2009

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Have you blocked someone by accident on Facebook, or blocked them on purpose but now want to remove the block? Follow these steps to access your list of blocked people on Facebook:

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These are the possible reasons why you can't open your Facebook/ Facebook Account
1. Wrong email and password - Please check if you are using the right combination of your email and password. If you forgot your password, you can reset it by clicking the forgot password below the password box.
2. Blocked sites. If you are navigating from your school, may be the administrator has blocked websites such as Facebook and other social networking sites.
3. Router block. Some wireless routers have features that can block URL using its URL blocking interface.
4. What country are you from? - Facebook must have block access from your country.
5. Your account was hacked. If you're account was hacked/block or disabled for some reason, got to Facebook Help Center. And follow the instructions that suits your needs. I once locked my account because it was hacked. And then followed the instructions sent by Facebook Help. In a week, my account was reinstated. Pay attention to detail and be patient.

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Hi there. Whether this is someone you know, or a suggested friend by Facebook, or even a stranger that has contacted you, the way to block them is as follows:-

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Did you mean how to block someone on facebook.Follow this steps.
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2. Try with diff brouser(firefox,netscap,croma)
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If facebook is blocked on your computer, then try to use a proxy, to allow access.

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Hi I've been having these problems now for a few weeks when I try to access Facebook: internet explorer cannot open the internet site same with

This is likely a cache or cookies problem. To fix it, please follow the instructions below…
On your browser, look to the upper right side where you will see the Tools link.

Click on it and scroll to the bottom where you will see Internet Options. Click on it.

In the middle of the box, you'll see Browsing History. Click the Delete button to start fresh.

That should resolve your problem.

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try to clear your cookies from your browser and make sure your facebook account settings are back where it should be (i meant the blocked settings etc.) then try accessing your facebook account again then it should work fine.

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