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Re: washer will not quit filling up
Probably a bad water valve!
If you can find it and take it out yourself and call a parts store and they have it remember to take the part with you and that it matches or the parts store salemans verifies that it's ok to use as a replacement!
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Experienced a similar matter w/ ours that resulted in $3000 worth of floor damage in our house. The solution was an $85 service call for a tech to come out and reconnect a tube that detects when the machine has filled to the proper hight. Without this mechanism in place the washer thought it needed to continue filling (in our case it fille for 2 hours while we were gone). Sorry, never learned the proper name of this water pressure sensor.
A couple things may be going on here... you may not want to hear, but the Neptune has a had many "consumer related problems".
If your complaint is "will not stop filling with water" I would access your inlet water-valve(typically blue with 2 black battery looking solenoids; where your water-lines connect directly), test for continuity and replace as necessary. Sometimes inlet-water valves also go bad where the complaint is: "no water comes in at all".