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Getting black lines down the page when sending faxes, or copying how can I sove this

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  • lynnaloha Mar 20, 2009

    I have the same problem - I have an old Brother Fax machine that works very well - sends and receives OK - however, when copying or sending it produces two parallel black vertical lines on everything I submit. I have checked and cleaned it (myself) but they persist. I don't want to buy a new fax at this time nor send it to be repaired - any further suggestions?

  • Anonymous Mar 31, 2009

    scanner window is clean. Any other ideas?

  • Anonymous May 01, 2009

    when sending faxes there are two black lines down the pages when the person receives it

    what do i do? I am cleaning the glass all the time

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Clean the scanner window

Posted on Jan 20, 2009

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1 Answer

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Clean the paper path for the scan/fax portion. The original goes in and as the document is "read" a spot of dirt is causing the black line down the page because it is picked up in the copy area.

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