Question about Exabyte 220 MAMMOTH (2700061150) 8mm Tape

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Exabyte-220 Tape Library with a 8900 Mammoth drive. Tape cartridge is stuck in the drive - had a power failure during boot of the library. Can press the eject button and hear the tape rewind but the cartridge will not eject. Is there a means for a user to get the tape cartridge out?

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These drives are a right pain in the neck!

There is no easy way for an end user to remove the tapes and they are a terrible drive (certainly unless you are using a unix/linux server with all data on this server and not on another networked machine)

My suggestion would be to buy a new drive/library!

Failing that try sending the drive to who should be able to help - but these Mammoth drives are so awful they almost sent exabyte bust so i wouldnt invest too much money in keeping it going. Better to upgrade to an HP LTO4 desktop and cut your losses - Again these guys should be able to help with an upgrade

Posted on Aug 24, 2009


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Posted on Jan 02, 2017


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Hi Edouard

This sounds like the picker has failed to complete the power on self test (POST).
This may be due to a damaged library or simply due to a tape blocking the picker movement.

Try opening the library to make sure your tapes are all properly located in the magazines and have not fallen out.
Also try gently moving the picker to see if you can locate any other obstructions. Be very careful as you obviously do not want to break the picker or anything else accidentally.

If you are in the UK and are still having trouble, click the link below and we will do what we can to help.

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