Question about APC BE500U ES 500 USB BACK-UPS 500VA/300W 120V (NEWITEM13161417) UPS System
APC BACK-UPS ES 500VA does not provide back up during power failure.
Get APC Powerchute Personal Edition for free and run it. If it says your battery isnt charged, check its voltage disconnected. Charge it with a car battery charger and see if its still a good battery. If not , replace it. If the battery is good, then check the charging voltage. Should be about 14 volts. if not, check the small transformer on the main board. Should be 120 in and 17 to 18 out. 4 diodes in a bridge for charge. The input to the transf has small fuse into it alone.
Posted on Jan 11, 2013
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Posted on Jan 02, 2017
SOURCE: UPS Switching off while working
it seems that either the UPS is connected to an outled which isn't grounded properly or the battery inside of the UPS needs a replacement.
On APC's website you can find the compatible batteries for your device and where to order them. Replacing the batteries is very easy so don't be afraid of that!
Greetings from Germany,
PS: Please don't forget to rate this advice after you've tested it out! Thanks in advance and have a nice day!
Posted on Feb 25, 2009
SOURCE: APC UPS issues
It is a faulty Neutral or Ground.
Most likely the Neutral will be the issue. That means the subpanel or the main panel needs to be serviced by an Electrican.
Posted on Sep 08, 2009
On this unit, the likely culprit is the battery and that it needs to be replaced.
With that, you may want to think about the pros and cons of replacement versus buying an entirely new unit.
This unit is a relatively low end ups and the surge supression uses MOVs that wear out with repeated absorption of energetic spikes. That's why the better (and higher cost) UPSs and surge suppressors don't use them. They're not really that good anyway due to their relatively high transient impedance. The better equipment uses a "transorb" -- basically a back-to-back high voltage zener diode optimized for low breakover impedance and high instantaneous power capability. Unless the transient exceeds the design parameters of the circuit, these do not wear out and do not degrade. That being said, I will assume that you would likely replace this unit with a similar one.
The flashing may not be the battery at all and may be the charging circuitry, thus your new battery may not live very long (half the life that you would expect.
Many batteries out there are refurbs and have issues as all used parts do.
If you contact APC, they will likely give you a 35% discount on purchasing a new product.
The difference in price in the battery replacement vs. ups replacement at this level may only be a few dollars more.
I promise that I am not a UPS salesman, I just deal with many on a daily basis; therefore I am giving my two cents to try to thelp you avoid problems a year from now.
Posted on Dec 30, 2009
Testimonial: "Outstanding answer with right amount of detail. I swapped battery with identical APC UPS that I have and vfd that battery was cause of warning tone."
A blinking green light is likely an indication that the internal battery is nearing the end of its usable life cycle. If it's over 3 years old this is likely the case. To test, plug something in to the battery outlets and pull the plug of the UPS from the wall. If you get a short runtime (or none at all) it's the battery. Batteries are under $20 and can be found here: http://www.batteryinternational.com/apc-backups-es-be350u-ups-battery-ups-batteries-f1.html
Posted on Feb 12, 2010
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