Question about Philips Bdp3380/05 3D Blu-Ray Disc And Dvd Player

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Philips blueray bdp 3380 freezes every 5-10 minutes when playing a 3D disk and it is not responding to the controls at all afterwards.

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  • john_dour
    john_dour Jan 06, 2013

    I have also tried an firmware update but it did not solve the problem. BD still freezes after few minutes of playing a 3D disk

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Type on your remote: 8520
This will display all of the current settings for your player.
Example: Region_Code: DVD(2) BD(B)Change region code
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This certainly looks like a potential firmware issue especially if the Audio is there on the previews. There are reports also of recent firmware updates causing problems on some other Sony BDP units.

You might want to try a Blueray cleaning disk which you can purchase from any good Audio store first to ensure there is not a problem with dirt on the lens that may be causing this. Simply insert and play like a normal disk and it provides a cleansing action to the lens.

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The support phone number for Sony Blueray Players is 239-768-7547

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See if that helps, other than that mate I am lost to why it will not play the disc. Does it have any scratches?

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