Question about Washing Machines

1 Answer

When I start a load of laundary, all is fine. It cycles through the wash cycle, but when it is time to rinse the water does not drain out. Is the pump dead?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 15,935 Answers

If you experience a problem where the washer does not drain and the drain pump does not run at all, here’s the information you need to replace the drain pump:

Symptom: PUMP IS NOT RUNNING, NOT DRAINING AT ALL.

1. Unplug the washer while servicing inside the unit.
2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
4. There is an access removal cover on the pump that can be removed to clean out the trap. Sometimes objects get caught in the pump impeller and stop it from running. We’re going to assume that you have already done this and that the pump no longer runs. It is strongly recommended that you remove all residual water from the wash tub & drain line at this point or you will have about a gallon or so inside your washer and on the floor to clean up.
5. HINT: Here’s a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don’t own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
6. Place the drain hose back in the standpipe (IMPORTANT – DO NOT FORGET!).
7. Locate the electrical connection to the pump and disconnect.
8. Now locate the two drain lines and remove them. The hose clamps can be released by squeezing with a pair of pliers. NOTE: I would not recommend removing the hose from the bottom of the wash tub unless you really have to. This one can be difficult at times to get back on.
9. Remove the torx type screw at the front center of the pump and it should slide right out of the mounting grooves on the bottom of the washer case.
10. Your new pump comes with several adapters to place on the feet of the pump in order for it to properly fit your washer. These are rubber bushings that help get rid of vibration and noise. If you become confused, there should be installation instructions that come with your new pump. You can also look at the pump you just removed to see how the bushings are mounted.
11. Reinstall the drain lines to the pump. HINT: It is much easier to do this with the pump still OUT, rather than installing it. When you squeeze the clamps to open them up, make sure you slide the clamp completely over the hose AND the inlet/outlet tubes on the pump housing in order to get a good seal.
12. Reinstall pump by sliding the feet of the pump into the mounting grooves on the bottom of the washer case. Tighten the center screw and reattach the electrical connection.
13. With the bottom panel still off, plug the washer back in and select the following on the operator console – DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). “C00” will show on the console display as the washer begins diagnostics mode.
14. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
15. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump is supposed to energize and begin to drain.
16. If the pump works normal and there are no leaks detected, reinstall panel and tighten screws.


CAUTION: Use care when reaching inside the washer case not to damage the small wire harness that runs along the front of the machine.

NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.

NOTE: My initial symptoms describe a drain pump that is NOT running. It is actually possible for the drain pump to be running and STILL not drain. If the pump impeller becomes damaged, or if the motor shaft is stripped, the pump will run, but will not drain properly.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 12, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I load washer it starts the wash cycle it goes through wash cycle fine drains water but does not collect water for rinse cycle it just idles. So I turn knob to spin and it spins until done.


If it doesn't fill for the rinse, I would say that the cold inlet valve has failed. Check that the cold tap is turned on and check when the machine fills for the wash cycle and see if it is taking hot or cold water. You will probably find that it is filling only with hot water. A local spares store should have the valve you need.

Sep 17, 2015 | Whirlpool Ultimate Care II LSQ9564J Top...

1 Answer

Please describe a typical washing cycle to me on the RTW4440XQ Roper 3.1 Cu. Ft. Top-Load Washer, please.


The typical cycle is;
fills to selected water level
agitates wash cycle
drains wash water
spins wash cycle
fills to selected water level on rinse cycle
agitates on rinse cycle
drains rinse water
spins final time
end of cycle

Aug 08, 2011 | Roper Washing Machines

1 Answer

My Whirlpool Duet ht Washer starts washing fine, it drains then it starts flashing FH and wont take in water for the rinse cycle. It does this for every cycle, it will wash fine but after it drains and is...


The first thing I would check is shut off the cold water valve at the wall and remove the hose at the washer.carefully pry out the little screen in the inlet and clean well,reconnect hose and turn water back on FH is a water inlet issue I am hoping that what is happening is that when the washer starts its wash cycle it is probably filling with warm (hot) and cold water at the same time even though it might be mostly hot,but when it comes time to rinse (cold water ) there is not enough to make the computer happy and you get your FH error.. Hope this Helps,,If not your probley looking at a new fill valve assy

Sep 16, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

My frigidaire front load washer will start a wash, complete the first cycle but then stop and flash all the lights and beep continously until I press "start" or "cancel". If I press "start" again it just...


Hello there:
If your cycle does not complete or The cycle doesn't advance
When the cycle should advance, it's probably the timer or a cold-water supply problem: It's the timer, if your washing machine fills with water and begins agitating, but the timer never advances--or if the washer is in a spin cycle and the timer won't advance. Then you need to replace the timer. It may be a cold-water supply problem, if the washing machine fills with water, agitates, drains, and spins, but then doesn't fill with rinse water. than check the cold water supply line and the filter

Aug 15, 2010 | Frigidaire ATF6000ES Front Load Washer

1 Answer

Spin/drain cycle won't start


If the timer gets to the rinse cycle and stops,
Check the lid switch for continuity. If no continuity replace the lid switch.
If the timer continues through rinse and spin without doing either, replace the timer.

May 21, 2009 | Kenmore Washing Machines

1 Answer

Front loader with F02 problem


CHECK THE DRAIN MOTOR PUMP it could be clogged, need to open washer , locate drain motor , youll see the drain hose connected to it , inspect , clean and replace , AJ

May 17, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Kenmore front-load washer stops at rinse cycle


When the washer initially fills for the wash, is it only hot water entering the drum? Try switching the water temperature between hot and cold as it fills. If any of them show little or no water getting through, it sounds too easy but check to make sure water supply taps are on, and that the cold/hot fill hoses aren't reversed. Remove the fill hoses and check any of the screen filters for blockage (in the hoses and in the inlet water valve). When the machine stops and waits to fill but all you hear is a hum, it sounds like there is power going to the valve but water is not able to get through it.
Good luck!

Mar 03, 2009 | Kenmore 43142 Front Load Washer

1 Answer

28+ year old- Speed Queen Heavy Duty top loader


It sound like you drain hose is siphoning off the rinse water, It needs a standpipe make sure the drain hose is at about the height of the top of the washer, Make sure the drain hose isnt stuck in the drain it also needs an air cap. the drain hose should not lay on the floor to run to the drain

Please let me know if this doesnt solve your problems

Aug 31, 2008 | Speed Queen AWS52NW Top Load Washer

2 Answers

My Maytag front loading washer does not fully rinse cloths MAH8700A. I purchased this washer about 6 months ago. I usually wash small loads but have noticed it doesnt matter what size load. When first...


Is the drain path free-flowing? That is, does the water eject freely during spin/rinse? Maybe there's a restriction in the line, or it's too high above the washer.

Feb 25, 2007 | Maytag MAH8700A Front Load Washer

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

23 people viewed this question

Ask a Question

Usually answered in minutes!

Top Washing Machines Experts

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...