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Media jukebox 14 unsupported file type error?

I try to play music but it says unsupported file type

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: not playing music

No Music Files Problem solved
Plug the MP3 player to PC
In Windows XP open Windows Explorer and navigate to one of the music files
Try to play the file in Windows
If it fails, unplug player and once the player switches off carry out a reset
Reconnect player to PC and repeat the process described above
You may need to repeat this several times until the music file plays in Windows.
After this format the player using Windows XP
Select the removable hard drive, right click and select format
Choose Fat32, enter a volume label (for example GMP33005) and select quick format
If formatting fails try several times
Once format is succesfull reload your music files using the software that came with the player
Be careful not to exceed 2.5 or 2.6 GB (leave some free space as this might be needed for the player to work)
The player should now play the music files correctly

Posted on Nov 21, 2007

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Kevin Amandy
  • 37 Answers

SOURCE: file error

What's the music format of the songs that you placed on your mp3 player? Some MP3 Players only capable of playing song files with .mp3 extension and are incapable of playing other music format like wav, wma, etc. Check also the contents of the player for corrupted files and foreign files. Some viruses from a computer could affect the performance of your mp3 player.

Posted on Jan 02, 2008

  • 1 Answer

SOURCE: anko mp4 media player

Here is the answer. The problem is the software that the MP3 Player runs off of. It can only read so many file directories, once you have too many file directories, it just stops seeing them. You have to try and cut down the number of folders you have. What I did with mine was took them out of the sub-folders and had all the music under the artists name....you'll just have to **** it up on this one, bad R&D, but you went with an inexpensive MP3 Player....you get what you pay for.

Posted on Apr 09, 2008

ipodslinger
  • 688 Answers

SOURCE: It won't play my videos..unsupported media format?

you device should support these video formats. MPEG4, WMV, H.264 and DivX.
anything else won;t play

Posted on Jun 06, 2009

webmaster21
  • 803 Answers

SOURCE: "file system error".

What you need to do is back up all files on your mp3 player to your computer. Then go to the manufacture's website and download the latest firmware and reload it to your player. This will reformat your player so make sure you have backup all music, photos, videos, etc.. first

Posted on Sep 24, 2009

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you must update everything your Media whatever software you are using samsung, etc+, driver, Add-on or extension and window update God bless you

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Unsupported media format - we generally get this error on playing the media files like music or video.
This is because the format is not supported by the phone.
See the phone specification or the manual for supported formats.

MP3, AAC, AAC+, e-AAC+, WMA, AMR, WAV these are the formats supported by your phone for music
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MP3 players can only play music files in mp3 file format. You need to convert your CDs to mp3 music files onto yourcomputer or download them from the Internet and then copy them to your MP3player.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.
Click on this link for instruction on converting music files to mp3 file format:-
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Downloaded music to 60g zen xtra


Hi there

I would suggest that you have a look at the file format, i.e .mp3 .wma and then make sure that you mp3 player supports that file format because if the mp3 player only supports mp3's then it will not play .wma. Please remember to give me a good rating.

Kind regards
Dustin Ellse

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I have the same problem when I use Windows Media with Vista. I have tried everything to rectify the problem....Now I simply use Real Player or Yahoo Jukebox to transfer my music.

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