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Hawking Data/Fax PN612  Modem

PC Laptop does not recognize the inserted modem in...

posted by coffeemaker on Jun 27, 2007


My PN612 pcmcia fax/modem has been working well on my Dell laptop for several months until now. The laptop is not reading the modem although I insert the card fully in the bay and even restart. What's happening? A friend suggested initializing the modem. Is this the only solution to get it working again (and how do I go about doing this when I have no initializing code) or is there a simpler and more obvious way that I am missing altogether?

-The Dell is using Windows XP Home Edition w/Service Pack2
-The CD software for the modem is already installed (since the modem worked before). Do I need to uninstall and reinstall the modem software?

Help!

Coffeemaker

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Best Solution
posted on Jun 27, 2007
Helpful (85)

Guest

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Rank:Apprentice Apprentice
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yes..modems are tricky ..uninstall it let the puter find it then insert the software. if at any time u have to select a port for it u failed. it should automaticly select it. then after restart u go to control panel /modem/ and look to see if u have it there there/ next select properties/ modems/diagnistics/ query

you should see alot jibbersh letters...
then you know its working

u might want to do the last first.

CrazyLarry
Rating Locked! (?) coffeemaker has rated this solution as Helpful

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