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Trying to reset password.

Have been trying to reset password but I keep getting that I have an MSN problem which is not the case. Tried resetting through pasting site on browser and by completing the given application. How can I move on??

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  • Anonymous Jan 28, 2009

    I am using the same E-mail and password info,but am told it's not the correct info...is there an address to which I can write to send my complaint???

  • Dannie F May 11, 2010

    Can you be more specific? I don't understand what you mean.

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  • 17 Answers

Info@facebook.com good luck! Facebook has horrible customer service & really does not respond to their users in help!

Posted on Feb 02, 2009

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Facebook troubleshooting


From Facebook's help center:

If you're seeing an error message saying your password reset link is invalid:
  • Try copying and pasting the full link you received into your address bar. Some email providers will separate the link onto several lines, so be sure to copy the entire link.
  • Try resetting your password again.

I can't reset my password because I've reached a password reset limit.

In order to keep your account safe, we only let you request a new password a certain number of times each day. Please wait 24 hours and then try to reset your password again. Also, check your email's spam or junk folder.


Visit this section of their help section for more details or info:
https://www.facebook.com/help/www/374104332645037?rdrhc

Oct 31, 2013 | Computers & Internet

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I have tried to log in with my FaceBook Password but it keeps on getting rejected


Suddenly you attempt to login to your Facebook profile.
Perhaps you have simply forgotten your password or worst case your Facebook account security has been compromised.
Having had this happen to me, I can help you reset your Facebook password and restore your peace of mind.
You will be back networking with your friends, family and coworkers in no time.
Go to your computer bring up the Facebook login screen like you normally would.
Do not fill in any information.

Click on the link above your Facebook user name and password that states forgot your password. This brings you to a different screen.

Fill in the email address associated or on file with your Facebook account.
If you cannot remember, keep trying different email addresses until you do.


Click enter and a Facebook reset link will be sent to your email so you can recover your password. It usually takes up to 5 minutes.
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Click the link in your email and answer any security questions by Facebook.
This brings back to the Facebook website.


Reset your password with a phrase you will remember mixed in with 1 to 2 numbers or more. Record this in a notebook or on a safe place.
Use a different password than you would for your email.
This decreases your chances of having both websites compromised.


http://www.facebook.com/reset.php

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