Question about Staples Office Equipment & Supplies
Nothing is blocking the cutting blades. It just doesn't start.
Posted by Anonymous on
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: Ativa SPL 1506X not working
I had the same "click" noise when trying to shred. I had a Staples replacement guarantee (extended warranty) so I called them up and described the issue. They are sending me a gift card for the purchase amount. Seeing as they did not want the original unit back I decided to take it apart to see if I could find the problem. I did not find an issue with the gear as the other user stated but I did notice a burn mark on the circuit board just under the relay (which could make a click noise) I removed and inspected the relay (desoldered), but I could not see anything wrong with it so I re-soldered it back onto the board and re-soldered (re-flowed) all of the other connections just in case there was a cracked joint. Upon testing the shredder still has the same "click" sound. My guess is there is a faulty device on the circuit board such as a resistor or relay. To sum it up, to repair this particular issue you will be unable to implement a "simple" fix and it would realistically require either a new circuit board or a whole new shredder.
Posted on Jun 22, 2008
I found a way to do a fix that should last for awhile. Put the large gear in a vise leaving room to partially knock the small broken gear through. I used a bolt the same size as the hole in the plastic, and tapped it in about 1/4 inch. This pushes some of the small gear through, exposing more of the usable part of it. I then cut (hacksawed) off about 3/8 inch of the broken part, put it back together and it works!..................Good luck, Sparky
Posted on Dec 15, 2008
The optics are OK!
There is a small electromagnetic sensor on the cuttershaft which senses the input load.
I could be maladjusted or defective.
Posted on Feb 23, 2009
This exact thing has happened to my unit as well. Ive disassembled it to discover that 5-7 teeth on the gear that the motor drives have been stripped off. Unless the gear can be replaced (which is probably not worth the expense), then the unit is toast. Sorry. Good luck.
Posted on Nov 01, 2009
Tips for a great answer:
Sep 22, 2016 | Staples Office Equipment & Supplies
Oct 09, 2014 | Office Equipment & Supplies
Apr 15, 2013 | Staples Cross-Cut Shredders; 10 Sheet
Jan 22, 2012 | Office Equipment & Supplies
Jun 06, 2011 | Office Equipment & Supplies
Aug 01, 2010 | Staples SPL616X Cross-Cut Shredder
Jun 30, 2009 | Fellowes DM15C Shredder
Aug 15, 2017 | Staples Office Equipment & Supplies
Aug 02, 2017 | Staples Office Equipment & Supplies
48 people viewed this question
Usually answered in minutes!