Question about Dell 5100cn Laser Printer

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Dell 5100cn Paper Tray Won't Feed

I have a Dell 5100cn colour laser and while all the rollers seem fine the paper won't feed into the machine and when printing the error paper jam in tray comes up but there is no jam.
Any help appreciated
jm

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Posted on Jun 26, 2016

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See this possible solution posted by Mabrouk Medali
http://www.fixya.com/users/mabroukmedal
http://www.fixya.com/support/t9053874-dell_5100cn_fault_071_101

Same issue with the same printer.
- Bill

Posted on Mar 20, 2012

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I think you need to look your pc maybe something wrong inside your pc..try to do something for your dell..

Posted on Jan 19, 2009

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2 Answers

Paper tray jam


I would first go to the manufactures web site and ask for support. In the mean time, I would open up the paper tray and inspect where the paper feeds into the rollers. If there is another access point, where the paper comes out, inspect that area as well looking for paper or fragments. Sometimes if you can turn the print rollers by hand a paper jam will reveal itself

Jan 20, 2015 | Dell 3765dnf Colour Multi-function Laser...

1 Answer

Canon Inkjet, Not Printing?


Hi Rosa,
There was a paper jam and you cleared the jam, however you missed out to do one other thing. Cleaning the Rollers.

If the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform this only when necessary.

You need to prepare: three sheets of A4 or Letter-sized plain paper

1.Make sure that the power is turned on, and remove any paper from the Rear Tray.

2.Open the Paper Output Tray gently, and open the Output Tray Extension.

3.Clean the Paper Feed Roller without paper.

(1) Press the g0081065_tcm14-774017.jpg (Maintenance) button repeatedly until b appears.

g0081066_tcm14-774018.png
(2) Press the Black or Color button.
The Paper Feed Roller will rotate as it is cleaned.

4.Clean the Paper Feed Roller with paper.
(1) Make sure that the Paper Feed Roller has stopped rotating, and load three sheets of A4 or Letter-sized plain paper in the Rear Tray.
(2) Make sure that b appears on the LED, then press the Black or Color button.
The machine starts cleaning. The cleaning will be completed after the paper is ejected.


This should fix the issue
Regards,Suhail

Nov 03, 2011 | Canon PIXMA MP495 InkJet Printer

1 Answer

My Dell 1110 laser jet printer begins to pick up a sheet of paper, but then stops just as the paper turns up with the roller. This will happen several times before the printer actually picks up the...


85% of paper jams are caused by worn rollers . The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease. If you plan to keep your printer,

Replace the pick-up and feed rollers.


Metal Tab Separation- Pull out your paper tray and examine either end where the paper sits in. If any of the corners are held down by metal tabs, this is your paper feed system. Chances are, you only have one rubber roller or one set of rollers arranged along side of each other. Reach in where the tray goes and feel up. You should feel some rollers. They might be completely round, or they might be shaped like a half moon. Clean whichever part of them you can with the solution, and this should stop your paper jams. It might be necessary to turn them, but don't force them if they don't move freely.

Pickup Roller and Separation Pad-

If your printer uses this paper feed system, you should see a small piece of flat or slightly curved rubber or cork. It would be towards the end of the paper tray, or deep inside the paper loading cavity on top loaders. This 'separation pad' rubs against the paper feed roller, so if you find the pad, you've found the roller. Clean it and your jams should stop.


Three Roller Paper Separation System- Pull your paper tray out, and look for a roller on either end of it. If you find one, clean it. Then look inside the printer where that roller would rest with the paper tray inserted. You'll find another paper roller there. Clean this one also. Finally, look further back or closer to the front of your printer (depending on which way your paper feeds) to find another roller or set of rollers. Clean all of these, and your paper jams will go away.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Jun 20, 2011 | Dell 1110 Laser Printer

2 Answers

Having paper jams with my dell 1710 laser printer. Any suggestion?


Hello sir; It depend on where the paper got jam, if jam at the point when paper take off, then you have clean up paper pick up roller or replace it, if jam inside the machine then have to clean up paper feed roller, if jam at the end, check the paper exit senser, make sure it moving freely.

Feb 07, 2010 | Dell 1710 Laser Printer

1 Answer

Paper doesn't feed from inside on XD 100 work center (10 years old, lightly used). Despite a full paper drawer, I get the "out of paper" error message.  I can copy by feeding through the back.


On this machine, the feed rollers might be worn down.
Not seeing the machine and by the description. there can also be other possible problem areas, deep in the machine itself.
Does the paper feed partially out?
If it does not, are there paper black scuff marks where the rollers were trying to feed the paper.
Can you hear the solenoids feed the paper?
If the paper does feed and seems crooked, it is possible the paper tray springs need to be stretched out just a little to push the paper tray plate more on the feed rollers.
Make sure the tray is completely up in the latched position so the feed wheels will touch the paper stack itself.
If you have a two paper tray, make sure you tell the machine what size paper you have for each tray.
Run paper in each tray.
Good luck.

Jan 15, 2010 | Xerox Office Equipment & Supplies

1 Answer

Dell Laser Printer 5100cn Load MPF Letter Plain 1 !


Are you trying to use the "MPF" (Manual Paper Feed) tray?

If you are then the manual paper feed tray is usually a fold down flap at the back of the printer. It only accepts on piece of paper at a time.

However, if you are just trying to print to the printer's default tray, then you need to check both the "Page Setup" in the application and the printer driver properties to make sure that you are calling the correct paper tray.

Don

Nov 18, 2009 | Dell 5100cn Laser Printer

3 Answers

Paper won't pull from the paper bin


ROLLER MAYBE HAVE OIL FROM HUMANS OR OTHER TYPE OF PAPER PRODUCTS,

TRY A DIFFERENT TYPE OF PAPER

MAKE SURE THE PAPER TRAY IS IN PROPERLY,

PAPER HAS MAXIMUM #'S OF SHEETS OF PAPER,

COPIER NEEDS TO BE SERVICED AND ADJUSTMENTS NEED TO BE MADE ON THE PICKUP TRAY, SERVICE TECHN WILL KNOW WHAT TO DO TO FIX THE ISSUES TO THE MACHINE.

ROD

Feb 05, 2009 | Dell 1700n Laser Printer

2 Answers

Dell 5100cn Laser Printer Multipurpose Feed Problem


I had the same problem, my solution was:

1) Go into the Print dialog window, select your 5100cn printer and click the "Properties" button next to it.
2) Select the second tab, labeled "Paper Tray".
3) Select "MPF" from the "Paper Source" drop-down list.
4) Click the "MPF Settings" button and select "Envelope".

That should allow your program to print to MPF for envelopes. This needs to be done in your software, setting it on the printer's control panel didn't work for me.

Dec 17, 2007 | Dell 5100cn Laser Printer

3 Answers

Paper Jam


We need to the model/make to help you


but using some detective skills I've decided you are using a HP machine

Yup Dirty damaged worn feed roller but what model machine is it they are all different but pull out tray 2 cassette all the way and look in, there is probally a cylinder like rubber roller 5cm wide front centre of where cassette slides in, there might be roller on the cassette too at the front center as well.

Most modern printers feed rollers just slide off after lifting small plastic tabs on them and gently pulling, feed rollers are available but you can sometimes also get results by cleaning them with a dash of metho or water on a rag.

If paper feeds 2wo sheets at once then you need to change the seperation pad/roller too.

Nov 01, 2007 | Dell W5300N Laser Printer

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