Question about Lexmark X6170 All-In-One InkJet Printer

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I have a Lexmark all in one machine. I now have digital phone service in my home and the fax will not work. How do configure it to send and receive a fax with digital instead of analog?

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You need to put out the other flag and look something diff.put it out and try again..

Posted on Jan 19, 2009

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Lexmark pinnacle pro901 will not receive faxes i can send but can not receive what do I do


Are you sharing your home phone line with your fax? Do you have an answering machine or a voicemail feature in the same line?
If you have an answering machine connected to the same line as the fax, set the answering machine to answer incoming calls before the printer does. Increase the number of rings by a factor of 3 over the answering machine. For example, if the answering machine is set to pick up on 4 rings, set the printer to pick up on 7 rings.

If you have a voicemail feature in the same line as the fax, you may want to subscribe from your phone service provider for a distinctive ring pattern feature. You can program your printer to have a distinctive ring pattern and phone number for incoming faxes.

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I own a Canon Pixma MP530 all-in-one fax,copier, printer,scanner. I cannot send or receive faxes since I switched my Comcast voip phone line from my office to my home phone, along with my MP530. The fax...


First try one step. The line which you have connected with the Fax, unplug any other phone from that line.
Call that number and see whether it rings or you get a fax tone.

Sep 13, 2008 | Printers & Copiers

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We can't receive a fax!!! how are we supose to connect with a phne line and the computer???


You don't need to have a computer plugged in to the Lexmark printer to receive faxes. Here's an article on How to Configure the Lexmark X7170 to Receive Faxes. Just click on this link: http://bit.ly/d643uT. If you are sharing your home phone line with the fax and you have an answering machine on the same line, make sure to configure the answering machine to pick up first then the fax machine. Voicemail feature can also block incoming faxes. Once voicemail picks up the fax, signal won't be passed on to the printer. But if you want, you can also contact Lexmark technical support to further investigate the problem.

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1 Answer

How do I change baud rate on Lexmark X5650 in


Just to set your expectation, MagicJack phone service may work but Lexmark does not recommend the printer to be connected to a digital phone signal (e.g. MagicJack, Vonage, etc.) since there are lots of jitter and packet loss in the transmission signal resulting to fax failures. The Lexmark fax machine will have its optimum performance when connected to an analog signal(regular telephone line). But here's how to configure the printer's baud rate. From the Control Panel, press Settings(wrench icon)> Fax Setup, hit Ok > Dialing and Sending, hit Ok > Max Send Speed, hit Ok > set down the speed to 9600 bps. Hope this helps. If you need more assistance, leave a comment and I'll get back to it. Thanks.

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1 Answer

I can't send a fax on my lexmark 5400. It gets to


Do you have or does the receiving party have a DIGITAL phone line?

ALL fax machines are ANALOG devices.

Jun 18, 2009 | Lexmark X5470 All-In-One InkJet Printer

2 Answers

LEXMARK X5495 New printer, can't send receive faxes


Fax machines are ANALOG devices and will not work reliably on DIGITAL phone lines

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Lexmark 7350 all in one


Before you begin


To pinpoint the cause of the issue, please record answers to the following questions:

Can a fax be sent or received?
Can a fax be sent, but not received?
Has the fax function ever worked in the past?

Any error messages may also help to narrow down the cause of the issues.

Print out the following:

- a settings list to view the current fax settings
- a receive log if there are issues receiving faxes
- a send log if there are issues sending faxes
- an activity log if faxes cannot be sent or received.
Initial checks
If the fax option has worked in the past and does not do so now, check that the same connection is being used and that it still works.
Check to see if any configuration settings have been changed that could have affected the fax settings.

Faxes cannot be sent/received:
If you are using a digital line, you need an analog card, an ISDN adapter, or an ADSL filter in order to send faxes.
If a PBX is being used, an ISDN Adapter/ADSL filter will not be used as these are supplied within the system. (A PBX is normally used within a company to share a small number of public lines among a large number of private ones to save on cost.) For instructions on configuring the X6100 Series machine with a PBX, see How and When to Use the PBX Option.
Check the phone line (without the printer):
Test the line by connecting a phone directly into the phone port.
Check for a dialing tone.
If you cannot hear a dialing tone, try another phone cable. Once you can hear a dialing tone, you know that the phone port is live and working.
Make sure the RJ11 cable is not damaged.
Check that the printer is accessing the dialing tone correctly:
Press the Options button on the operator panel five times until ON HOOK DIAL is displayed.
Press Select. You should hear a dialing tone.
If you can't hear a dial tone, make sure that the speaker volume is set to High. (Go to Fax, press Options eight times until SPEAKER VOLUME is displayed, then use the plus or minus buttons to change the setting to HIGH. Press Select.)
If there is still no dial tone, unplug the power cable and the phone lead, then plug them back in and try again.

Faxes can be sent but not received:
Connect the Lexmark All-in-One directly to the phone port. IMPORTANT: Do NOT connect any phones to the EXT port.
Make sure the Fax receive mode is set to answer the fax after 3 rings. (Press the Fax button on the operator panel and then press Options three times until ANSWER FAX WHEN is displayed. Change the settings using the - or + buttons as appropriate.)

Faxes can be received but not sent:
Make sure that Country Code is set correctly:
Press the Fax button on the operator panel and then press Options 15 times until Advanced is displayed.
Press Select.
Press Options 13 times and then press the + or - button until the right country is displayed.
Press Select.

IMPORTANT! These tests must be carried out with NO EXTENSIONS, i.e. phones or answering machines, connected to the EXT port on the All-In-One.

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1 Answer

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i need simple instructions to operate the receiving and sending of fax information on this lexmark 4270 fax machine .

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