Question about iRiver PMC-120 Digital Media Player

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My laptop does the "found new hardware, mtp device" popup, but doesn't recognize it as iRiver

My laptop recognized the device 4 days ago and I was able to remove all but a few of the MP3s stored on it, as well as half of the movies. Problem is, I removed these files using Windows Explorer (the device acting as a hard drive) then tried to sync with WMP11. No luck - no files were transferred. Attempted to transfer for 2 hours, gave up and the next day asked a tech friend for help. He gave up after not finding drivers - wouldn't even try it on his 2nd or third computers, each with a different config! (Sorry, ticked about that) Now when I connect it to my laptop I get "found new hardware mtp device" but it doesn't find the iriver. I've taken out the battery, hit the reset button a couple times, no luck. Also tried a different USB cable with a connection that fit the player. Tried running it as the only USB device installed. None of the above worked. Any suggestions or should I look for a new Multimedia player?

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  • venussuz Jul 17, 2007

    Unfortunately, it came without a cd, as I got it from Woot. So no help there. As for WMP 10, my desktop PC has WMP and IE6 - holding off on updating that one, but it doesn't recognize the IRiver either, nor would a the tech friend's computer, which was running WMP 10. So that isn't a help.

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Hi venussuz...The driver for the 100 Series can be downloaded by clicking on the Following URL....good luck my friend http://www.iriver.com/support/down_ok.asp?idx=3140

Posted on Aug 03, 2007

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Here's the link for the user manual if you need it; http://www.iriveramerica.com/download/pmc/PMC-100.pdf check page 137 of the pdf and try the restore to original settings. do you have the setup cd? - it has troubleshooting for the unit, which is not available on the website there are no drivers available, it uses windows media player as a driver, but the manual and the support site; http://www.iriveramerica.com/support/multi/pmc100_faq.aspx both claim that you need windows media player 10, not 11 to synchronise. you can download it from this link; http://www.microsoft.com/windows/windowsmedia/player/10/default.aspx or install it from the setup cd just uninstall wmp11 first. many of this type of unit and mp3 players etc have problems with wmp 11, hopefully reverting to 10 will allow you to sync Hope this helps :)

Posted on Jun 27, 2007

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pmc 120 when i set up a sync list on media player and start to sync it to the pmc, it works sometimes, other times it aborts. it gives me the message "you can now disconnect iriver Portable media centre" when i try to do it again it tell me Windows Media Player encountered a problem while synchronizing the file to the device. For additional assistance, click Web Help. when i go to th web help it explains the problem as You've encountered error message C00D1236 while using Windows Media Player. The following information might help you troubleshoot the issue. Cannot sync the file Windows Media Player encountered a problem while synchronizing the file to the portable device. Because this error can occur for a variety of reasons, there is no single solution. To resolve the problem, try disconnecting and resetting the device. See your device owner's manual for specific instructions on performing this procedure. In some cases, this error can occur if you try to sync a hidden file to a device. To resolve this problem, either remove the file from the sync list or change the file's properties so that the file is not hidden. Also the error details are Technical Details This error might have been triggered by an error in another program or component of Windows. The following information describes the original error. Original Error Code Original Error Message C00D1179Windows Media Player does not detect a portable device. Connect your portable device, and then try again. So im not sure why it keeps aborting. if you can tell me your views on this please do. Other information that may be useful i tried formatting the unit : 1. Through windows media player 2. through explorer the pmc is supposed to be used with windows media player 10. i had wmp 11 originally and it didnt really work too well. i rolled back to 10 and it worked better but still not consistantly. i tried installing wmp11 again and now the Pmc120 will abort after about 3 songs of an album i would have setup to sync. thanks for your help. Gavan Doran. Ireland.

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