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We don't remember setting up the master login password. How do we start over so we can review the recordings and ex....

D6378HT+C7614VD H.264 network

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6ya6ya
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Posted on Jan 02, 2017

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alioz002
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SOURCE: ive got a sentient 4 channel network dvr h.264,during the instillation i entered a password but now i cant remember it pls can anyone tell me how to reset it

Try following standard account passwords comes with the unit, I've had a similar problem 999999 worked for me.
power 999999, police 111111, admin 123456, guest 000000.

Posted on Oct 15, 2012

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SOURCE: Forgot password for a 4ch H.264 stand alone network dvr

Hi, I have a 4 CH H 264 DVR monitor for my 4 cameras in the shop, I have forgotten my password, can anybody help me to unlock the system and either rcover the password or put in a new one.Many thanks. Giuseppe

Posted on Nov 01, 2012

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Are you sure you reset it ? Try holding the reset switch with power off and unplugged for a few seconds, then try resetting with power on.

  • If you do not remember your password, you can click "I Forgot My Password" on the login screen and the 2Wire will provide you with a password hint.
  • If you still do not remember, you can click on "I Still Don't Remember My Password" and the 2Wire will prompt you for the system key.
  • The system key is located on the side of the 2Wire HomePortal on a sticker and is a 10-digit number surrounded by brackets (ex: [1234567890]). It is located between the two barcodes on the sticker (see image below).
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If after your hint is shown to you, you still can't remember your password, there is a "I still can't remember my password" link that you can click to take you to a page to obtain a temporary password. To obtain a temporary password, you must call the support telephone number on the screen and provide the special code number that is generated by your HomePortal. The support representative will use this special code number to generate a temporary password. Once you have entered the temporary password, you can then change your password and enter an appropriate hint.

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My password sometimes works & other times it won't


  • Be absolutely sure you typed it in correctly, and that Caps Lock isn't on.
  • You can click "Remember me" on a private computer, so you don't have to login every time on that computer
  • Reply if you have any other questions. Good luck, Cooper. (Please leave a good review, I am doing this for a summer job)

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Click on My Account > change your password Or if you lost your password you can click that link as you try to sign in and an email will be dispatched to you with further instructions.

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