Question about Brother DCP-7020 All-In-One Laser Printer

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Error message says...change drum soon, i did and it still reads change drum soon, what do i do?

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  • creekgott Mar 07, 2009

    error message says "change drum soon." i did and the error message still occurs. when I press the "stop/exit" button [im not at the machine, i think that's the button.... :( ] the error clears to the menu for entering the number of copies desired. i'd like the error message to go away....

  • oldfan Mar 25, 2009

    Just changed my drum and also getting the message...change drum soon.

  • brzsteve Apr 22, 2009

    Same problem on MFC-7020N - The solution link provided by "oldfan" worked fine. Thanks.

  • carlotest May 01, 2009

    I have the same problem. The link above does not work.

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1 Answer

I HAVE REPLACED TONER WITH THE CORRECT BROTHER TONER CARRTRIDGE AND THE MACHINE KEEPS TELLING ME TONER ERROR AND REINSTALL DRUM UNIT..HELP


Hi there,

Below are instructions that I have found from the internet. Hope that they will help.

  • Open the front cover of the printer.
  • Hold down the Go button for 4 seconds until all the LEDs light up. Then release the Go button
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  • Close the front cover of the printer
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    1.Remove the drum unit and toner cartridge. Wait 1 or 2 minutes.
    2.Replace the drum unit and toner cartridge into printer.
    3.The error message "Change Drum Soon/Drum end soon" will continue to appear if the drum counter was not reset when you replace the drum unit.
    4.To clear this error message, you need to reset the drum counter as instructed below.
    5.Make sure that the machine is turned on.

    For MFC users: To confirm you are installing a new drum, press 1. For DCP users To confirm you are installing a new drum, press the Up Arrow key

    7.When the LCD shows Accepted, close the front cover.
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    Resetting the drum unit will not improve print quality. It only resets your drum and allows you to continue to print. You decide when to replace the drum unit not the manufacturer!

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1 Answer

Drum error dr-420


Sir/Madam

he following error messages will continue to appear if the drum counter was not reset when you replace the drum unit with a new one.
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  • Drum Near End
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To clear these error messages, you need to reset the drum counter,
Or Visit official Brother Printer website For Brother Printer Troubleshooting Page Url Below:http://welcome.solutions.brother.com/BSC/public/us/us_ot/en/faq/faq/000000/002800/000037/faq002837_000.html?reg=us&prod=mfc7340_us_as&c=us_ot&lang=en

Or
Still Having Problem then follow Us On For

Brother Printer Support

Jan 14, 2014 | Brother Printers & Copiers

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why toner life end message keep on showing on sp 1200s prints.

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You have to open the front door and then press options, should see Replace Drum? just answer yes.

Sep 09, 2009 | Brother MFC-8440 All-In-One Laser Printer

1 Answer

CHANGE DRUM SOON


You need to change the drum on your printer. Part # DR-350.

Thanks and please take a moment to rate as fixya.

Nov 06, 2008 | Brother MFC-7220 All-In-One Laser Printer

1 Answer

"Change Drum Soon" Message; not change when we changed the drum.


Description:
This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.


Open the front cover.
Press the Options key on the control panel.
The display will show "REPLACE DRUM - 1.YES 2.NO".
Press 1 to reset the drum count.
Close the front cover.

Aug 07, 2008 | Brother MFC-7820N Laser Printer

2 Answers

Changing the drum


I fixed the problem (following the user's guide).
1. After reinstalling the new drum unit into the printer, keep the front cover open.
2. Press "Clear/Back" on the machine
3. Press "1" and when the LCD shows "Accepted", close the front cover.


May 14, 2008 | Brother DCP-8040 Copier

1 Answer

Replace Drum Soon Message


Read your manual. There is a counter that goes off, that can be reset when you change the drum.

With power on and front cover open press set, then select reset drum

Mar 25, 2008 | Brother MFC-7820N Laser Printer

7 Answers

How do I reset the Change Drum Soon on the display?


All you should have to do is: -replace the old drum with the new replacement. -with the front door open press the Clear/Back button -press the number 1 button and when ?accepted? appears on the LCD close the front cover. That should do it. Let us know if you have any other questions and please don?t forget to rate this post.

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