Question about Heating & Cooling
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Posted on Jan 02, 2017
yes u have overheatsensors that shut the strips down if they get too hot these may be going bad and getting weak and shutting off prematurely
Posted on Feb 26, 2010
If your fan doesn't come on in this heater , its because the heaters are not heating up enough to cause the fan switch to activate( does it by temperature) so if it s powered on and not heating up enough to cause the fan to kick in , then one or more heaters are open /broken. I have repaired a few of these units and I suspect the reason the glass on the quartz elements breaks loose from the ceramic end and lets moisture in, thus rusting the element connection.It rusts until it's weak enough to break apart from the ends of the sealed quartz heating element and then it's dead/broken /open<<(ELECTRICAL- TERM) I really beleive this breakage occurs from the heater being banged,bumped,slammed or jarred as it's rolled across the floor by the customer to a location they desire to heat and possibly jarring the entire unit frame as the coaster wheels hit the grout lines in the tile flooring! Bang -bang, bang , bang, broken heater breaking heaters = "no-workie no more!
There are seven heaters in these units P/N MK2633, easy enough to replace if you can get your hands on some and the replacement costs isn't astronomical . . !!
I believe at this point the heaters are a proprietary part of Eden Pure/ Bio-tech. I'm finding them difficult to get on the open appliance parts market for the two units I am currently repairing, that by the way have the same problem as you have. ( No heat, no fan, no operation at all ( which all makes sense if you look at he wiring diagram on top the metal case when you get the plastic covers off. l suspect this is a proprietary marketed item, like Antarees vending machines are, where ONLY they can service what they sell, making "ALL THE MONEY" because only "THEY" have the repair parts which are probably from the same batch of parts they use to build their product. I suspect this for two reasons A) I'm pretty good at finding available repair parts , being in the business and the fact that EdenPure/Biotech has a sticker on the back that reads: "For ordering and Service call 1-800-xxx-xxxx because I assume at this point of my research that only THEY can repair their product, which I feel is a bit unfair to their purchsing customers and "would-be" repairmen that those customers call on in their township to attempt to attempt repairing the unit. Product Market monopoly, it sure isn't like the good O'l days when you could get parts and repair things that failed over time or other reasons. But hey I'm a dinosaur, what can I say! ! If I find the parts for my repair or EdenPure is kind and makes me eat my words about their proprietary marketed item, I'll revisit Fix-Ya with an update. . . .!
P.S. About taking it apart: Three BLACK screws on the back of each side panel located in the back of the unit will let you remove the side covers, then remove three screws on the backside of the front plastic cover as well as the top cover, with all four covers removed you can now remove the sides, remove 10 screws in each side cover including 3 screws from the bottom ( turn unit on it's side to get to them).When the metal side pieces are removed this will expose the heaters and wiring/ hi-limit and fan switches (thermally -controlled swicthes) The heaters are joined together on the left side by a crimp cap which you can undo and redo by turning a set of vise-grips 90 degrees to the original crimp and this will open the crimp and free the heater leads for replacement.
Best of luck to you, let the Fix-Ya world know how you faired , good or bad I'd like to hear if my advise did you or others any good! C.W. Enterprises
Posted on Nov 03, 2010
The Edenpure Gen4 and US-1000 have a set of 3 - 500 watt bulbs that generate the heat. You'll likely need to buy a new set of bulbs every heating season ($60)
or pay an Edenpure service center $100-140 to replace them for you. (Almost imossible to get SCI to cover the the bulbs under their so-called warranty)
Unfortunately, despite the hype printed on the box and Suarez Corporation Industries advertising, those bulbs last less than 500 hours of operation in those heaters. Suarez Manufacturing Industries/Pinnacle Systems have no engineering staff nor did they perform any durability testing on the heaters or any heater components.
Thus you, as the consumer, are stuck with continually the bulbs (in the US-1000 and Gen4 at least).
Posted on Oct 30, 2012
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