Question about Fisher and Paykel 23 in. DD-603SS Built-in Dishwasher
I have standing water in the kidney shaped filter. Also when I took the big wheel off the bottom to clean it there was a huge amount of gross scum in the dishwasher which can't be healthy.
Hi, welcome to FixYa.
It is normal for there to be a small amount of water in the sump area where the filter sits. As for the scum under the large filter plate- You need to periodically take it out and rinse it off and keep it clean that's normal machine maintenance.
To get the best washing results on these machines, use only POWDERED detergent, do not use liquids, and also do not use tablets or packets, as the machine is not designed for them.
If you are finding one drawer seems to get murky water in it after running the other drawer, this is called "cross draining" and it happens when the machine is not properly installed. You may have a slew of technicians come in and all of them tell you there is nothing wrong. The fact is, these are in effect 2 dishwashers sharing a single cabinet. There are 2 seperate pumps and two separate drain hoses. Often they are connected to a single "air gap" with a Y-connector. The preferred way to install them is either with a standpipe or a "dual air gap". When these machines are properly installed, they are awesome and customers love them. When tye are not installed correctly Fisher Paykel gets a bad rap and it's not fair. I personally have corrected somany faulty installaions I can;t count them all. And when I follow up with a call to the customer afterwards to check on them, they will say things like "Since you were here, it's almost like we have a totally different/new dishwasher!"
You can read a tech article on this subject that I wrote here:
Posted on Jan 29, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
263 people viewed this question
Usually answered in minutes!