Question about Xerox WorkCentre 3220 All-In-One Laser Printer
We had a document jam with several sheets of paper in the automatic feeder. We have removed all sheets and there were no pieces since the sheets were not torn. Now we keep getting document jam, we have taken the roller off and reseated it. I can manually feed a sheet of paper through the ADF area and it goes through. We have checked and there are no papers stuck in the paper tray area or in the area in the back of the printer. I have reset back to factory settings. What else can I try to clear the document jam message. I can take a piece of paper and put it into the manual tray feeder and print from my computer. I can't get it to scan at all even by putting it on the glass.
Posted by Anonymous on
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
You manually rotated the aluminum drum? Since you did that, I would suspect you have the print head wiper blade stuck between the drum and print head. The code you are getting it caused by the print head not being able to move freely.
The jamming is probably due to a bad registration clutch. Common failure on that machine.
You can go to Xerox.com, there is under documentation and drivers a parts list for that machine. You can reference the wiper blade and get the clutch part number there.
Let me know what other information you may need. I will be glad to help you get it running again.
Posted on Jun 18, 2009
Tips for a great answer:
Jan 13, 2012 | HP Scanjet 5590 Flatbed Scanner
Sep 14, 2010 | Xerox DocuPrint N2125 Laser Printer
Jun 02, 2010 | Epson Stylus Multifunction Inkjet Printer/...
May 18, 2010 | Epson Stylus CX9400 Photo Printer
Mar 26, 2010 | Xerox DocuMate 152 Pass-Through Scanner
May 26, 2009 | HP Scanjet 8350 Flatbed Scanner
Dec 04, 2008 | Xerox DocuMate 252 Path-Through Scanner
Aug 05, 2008 | Office Equipment & Supplies
Aug 01, 2008 | HP LaserJet 3050 All-In-One Printer
Apr 10, 2014 | Xerox WorkCentre 3220 All-In-One Laser...
79 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: