Question about Kenneth Cole Watches

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Watch lense is damage

Where can i send for repair

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You have to find your nearest watch repair (jeweller) shop and ask for help. If they will not be able to help themselves, they will definetely give you an advice where to go or who to contact.
Can't give you more detailed instructions as I'm in UK.
Do not forget to rate, please.

Posted on Jan 19, 2009

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Watch working fine, however digital panel will not come up. Looking to repair or replace


You may send it back if you have a receipt ,lol,but here is an easier way for you:)
Of all things, you should always just try replacing the battery in your digital watch. These are really inexpensive and most watch stores will install your battery for you for free if you need help, but the process is very simple too. Most watches contain instructions on the back of the watch for replacing the battery. You opening the back panel carefully and review what is inside. You should see a battery that is small and round and metallic in color. Very carefully remove this battery and push the new battery into the exact same position, as the old one and it should fit into place. You should then replace the back panel and try out your watch. There are many good watches that were tossed away due to just a dead battery.
If your digital watch has gotten wet, try opening it up and removing the battery and airing it out. Use a really soft Q-tip to get at areas where there might be sensitive material that can damage easily. Try to dry up as much of the liquid with the Q-tip as possible and let the watch sit unused for a good while. Most digital watches will work if you get to the wet damage quickly enough and dry it up.

Dec 04, 2015 | Watches

1 Answer

How long is my warranty


http://www.fossil.com/wcsstore/Fossil/html/en_US/sizeguide/watches_warranty.html

YOUR WATCH WARRANTY Your FOSSIL brand watch is warrantied by Fossil for a period of 11 years from the date of purchase
under the terms and conditions of this warranty. The Fossil warranty covers material and
manufacturing defects.
During the warranty period, the watch movement, hands and dial are the only components covered
under this warranty. These will be repaired or the watch will be replaced, at the sole discretion of
Metro Service Center, free of repair charges, if it proves to be defective in material or workmanship
under normal use. An $8.50 return shipping and handling fee will apply to all warranty service.
If the problem you are having with your watch is not covered by our warranty, or if your warranty has
expired, the service and repair charges are as follows:
• $45.00 for the repair of all components not covered under warranty; this includes the return shipping
and handling fee.
• $18.50 for battery replacement; this includes return shipping and handling fee (excluding Wrist Net
products).
The Manufacturer's Warranty Does Not Cover:
• Battery, case, crystal, strap or bracelet.
• Damage resulting from improper handling, lack of care, accidents, or normal wear and tear.
• Water damage unless marked water-resistant.
• Repairs if the watch was not originally purchased from an authorized Fossil retailer.
• This warranty is void if the watch has been damaged by accident, negligence, unauthorized service,
or other factors not due to defects in material or workmanship.
WATCH SERVICE & REPAIRS
Should service be required, please send your watch, a copy of your sales receipt, a completed Watch
Repair Form (click here to download form), and payment to:

May 25, 2015 | Fossil Watches

1 Answer

Seiko 7T32-8A59 [A4] battery leaked and there is corrosion evident (green oxide) on or near the terminal area inside. What are the chances the movement is damaged beyond repair? I am thinking of sending...


Rather than sending the watch to company in NJ, I think you should take it to a reputable jeweller who can either fix it or give you an opinion. Second opinion does not hurt. Don't delay. GL

Aug 24, 2013 | Watches

1 Answer

How do I remove the back from my Casio MTP-3036?


You need a tool like this. Be aware if you open the watch it won't be water tight and can't be used under water again. Even a jeweller can do the damage to your watch. To keep it water tight you should go to or send it to a Casio certified repair centre.

Jun 03, 2012 | Casio MTP Watches

1 Answer

I have a Triax Speed 50 Nike watch and the local jewelry store would not change the battery because the possibilty of damaging the wrist band that needs to be removed. Any instructions on how I can change...


You can't change it yourself without doing damage. You will need to send into Nike or more accurately an authorized nike watch repair center that is close to you hopefully.

Nike customer service or a google search for authorized nike watch repair in XXX-city will get one close to you.

Dec 27, 2010 | Nike Timing Triax V10 Watch

1 Answer

My Fossil Blue AM-3662 wristwatch requires repair.


You do not need to send your watch to FOSSIL for repairs. Just find your nearest watch repair shop and ask watchmaker to replace the coil. It will save money as well.

Jan 27, 2010 | Watches

2 Answers

I purchased a Seiko divers watch in Canada approx 25 years ago. It had an English-French day wheel. Unfortunately the interior became damaged beyond repair. The case and strap remain in perfect condition....


You could ask Seiko via their web site. If this watch is of value to you, send it to their service center for repair. They can fully advicse you as to the cost and other factors important to you. Go here: http://www.seikowatches.com/support/faq/repairs.html

Jan 15, 2010 | Seiko Divers Automatic watch

2 Answers

Inside faceplate came loose


Pull out crown and leave it in this position. This will stop watch to work and do any further damage by catching parts inside. I doubt that this would be under the warranty, because without any outside force (usually knocking) these parts would not come off. I know that you will disagree with this, but experience says that 95% of people do not recognise they watch has been knocked. I'm not here to argue, but to help. You do not need to find a particular KC repair shop. Any local watch repair shop can fix this, as this is the common problem to all watches. Just type in your browser: Watch repairs in Miami, US (or wherever you live), and you will come up with local watch repair addresses. Choose the nearest one to save your time and travel money. As a professional watchmaker I can tell you: even if your watch still under warranty, this kind of damage are not covered and you would be charged anyway - even if you would send watch to KC.
Rate me, plz.

Jan 10, 2010 | Kenneth Cole Watches

1 Answer

Diamonds are falling out


If this is a Fossil then you need to make sure that the watch is not exposed to a lot of moisture or extreme temperatures or gets banged around too much. Fossil doesnt cover cosmetic damage under their warranty but you can send this to them for repair. If you still have the stones that have fallen out you can have them put back on by a repair shop or you can use a 2 part epoxy and attach them yourself.

Metro Service Center
ATTN: REPAIRS
10615 Sanden Drive
Dallas, TX 75238
Note: This address is for mail-in only.

Sep 19, 2009 | Fossil Metal Dress Zsa Zsa AM4020 Watch...

1 Answer

Hello my name is James nd i receive a kenneth cole watch for christmas from my daughter and second time wearing i accidently chip the lense and scratch on a wall can i send it in for repair and where


I suggest finding a watch specialty store.  Many jewelers can also change the crystal for you if they have a watch specialist on site.  If the crystal is round most stores can do it on site.  If it is not round, it usually has to be shaped and must be sent out.  Retailers such as Precision Time can change a round crystal, on site, for less than $40.  Go to precisiontimeco.com for locations.  If it is not round, they can also send it to their service center for a new crystal.

Jan 19, 2009 | Watches

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