Question about Fisher and Paykel GWL11 Top Load Washer

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Slow fill on cold water/Fisher&Paykel GWL11

I have a Fisher and Paykel model GWL11 that fills very, very, slowly on the cold water setting. The water pressure is good and I have cleaned the filter screen that goes into the machine. I also replaced the deverter valve, but it still fills very slowly on the cold setting. Pleae help, thank you.

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  • glib48964 Jan 28, 2009

    Thank you! That was it! The test sheet was the key to identifing the problem. Everyone that has this washer should know about the service sheet. Thanks for the info. Fisher Paykel sent the part very fast ($32.00 total with shipping) I was very impressed. I was able to do the repair with one screwdriver and it took about 30min start to finish. Thank you again. My wife thanks you as well!!!!!

  • Anonymous Mar 15, 2014

    Cold water will not fill alone....only hot comes in when I set it to cold

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Assuming you have already done what you said you have done, now it is time to do some real troubleshooting.(Dont worry, if you have gone this far you'll be able to do what I'm going to tell you)

First take the lid off. To do this, open it, and lift up on one side, it should come right off. Now take the control panel cover off. There are two screws on the back side of the washer holding it on. You'll need to wiggle it a bit to get it off. Once the cover is off you should find a plastic bag with a "service" sheet in it. The service sheet explain how to put the machine into the "Test Mode". This is very easy to do and will allow you to check out all functions. One of the test, allows you to check the cold water inlet valve. Assuming your water pressure is good and you have indeed cleaned the screen filter going into the machine you will most likely find that the cold water valve is not opening all the way and will need to be replaced. If your handy with a phillips screwdriver you only have two more screws to take out and the valve assembly will come right out.
Don't think you can swap out the hot water valve with the cold water valve. Fisher Paykel, clever as they are made sure you can't do that. One is a proportional valve and the other is a digital valve. They both look identical but they are not!
If your going to do the repair yourself (you've come this far, why not see it through to conclusion), be sure when you call Fisher/Paykel to order the cold water inlet valve that you give them the serial number of your machine to be sure you get the correct part.
Good Luck!

Posted on Jan 27, 2009

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Posted on Jan 02, 2017

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