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Thinking of purchasing a used Maytag Neptune washer: Model MAH5500BWW Serial #: 71778289ZK Is this a lemon?

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It is my personal opinion only that anything but a whirl pool product is inferior. There warranties are better and so is there service. If you even need it

Posted on Jan 19, 2009

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Ive seen alot of complaints about them on here they have alot of common problems and can be expensive to maintain

Posted on Jan 19, 2009

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Maytag Neptune Front Load Washers No Spin Problem


A class suit was filed in the State of Illinois, USA and then later on won against Maytag in 2004 due to the high failure rate of the wax motor used in the door lock mechanism of their Neptune Front Load Washers. The wax motor is used to activate the door lock switch by extending its shaft when a voltage from the machine control is applied across its terminals. Its failure then leads to the breaking down of components in the expensive machine control board. This is the fact that angered the customers which led to the filing of the class suit.

The obvious symptom of a failed wax motor is the inability of the washer to advance to the spin cycle and the door lock lamp is not turned on. The washer stops momentarily at the end of the wash cycle then continue to tumble as the machine control checks the activation of the door lock switch. The control will not allow a spin speed higher than 51 revolutions per minute (RPM) unless the door lock switch is activated by the wax motor. It is a safety feature of the washer to prevent accident due to accidental opening of the washer door during a high speed spin.

Customers who purchased the Neptune Front Load Washers in the USA after April 1, 1997 and before August 9, 2004 are Class members and eligible for the repair reimbursement, replacement cost, or purchase certificate depending on the length of service of the machine. Call up Maytag at 1-888-MAYTAG (1-888-629824) for more information.

The models included in the class suit are as follows: MLE2000AYW, MLE2000AWW, MLE2000AZW, MLG2000AWW (Gas Stack Unit), MAH3000AAW, MAH3000AEW, MAH3000AGW, MAH3000AWA, MAH3000AWW, MAH3000BGW, MAH4000AWW, MAH4000BWW, MAH4000AWQ, MAH4000BWQ, MAH5500AWW, MAH5500BWW, MAH5500BWW, MAH5500BWQ, MAH55FLBWW, MAH55FLBWQ, MAH6500AWW, MAH6500AWQ, MAH7500AWW, MAH7500AWQ, MAH7550AAW, MAH7550AGW.

on May 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Hi I have a Maytag Neptune model MAH5500BWW Serial B4585662GA. When I turn the drum, I can still hear water inside/behind the drum. Thank you


This is normal. There is a balance ring filled with water attached to the inner drum. The balance ring is sealed and is not supposed to be empty. When you turn the inner drum by hand, you're hearing the water settling down from the now upper chambers of the balance ring.

Oct 14, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

My washer is leaking water from under the washer. what could the problem be


my washer is leaking water from under the washer
model #: MAH5500BWW SERIAL #10760798YY

Mar 02, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

My maytag neptune Model #: MAH5500BWW is flashing


The error code you describe is not listed in Maytag's book of codes. The link below will take you to Maytag's website error code page where you might be able to match it up.
http://maytag.custhelp.com/app/answers/detail/a_id/2885/session/L3NpZC8yY3lEMjNEag==/sno/0

Jul 15, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

I was wanting to know the year of the maytag neptune washer? model # MAH5500BWW


Hello,
Try and get the serial number then contact a Maytag agent. The serial number in most cases is a date code.

Jun 17, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Tub fills with water


replace water valve in the washer. Serial number is needed to find the correct part number. It's likely 22003834, but call any parts supplier with model/serial numbers to verify.

Good luck,
Vlad
First Choice Appliance

Jan 12, 2009 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Mah5500bww


there is probably a Conversion kit for this.You HAVE TO REPLACE BOTH  motor/control board .Im here to help you if need my assistance.

Mar 22, 2008 | Maytag Neptune MAH5500B Front Load Washer

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