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My daughters new web cam frame freezes up but she can see us. It starts off fine and within a minute it starts to slow down and soon freezes completely. She can always see us however.

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  • mcdewald Jan 19, 2009

    She is using DSL

  • BOZAPE
    BOZAPE May 11, 2010

    How fast is the internet conection?

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Make sure if it's msn she uses that she click the arrow on the icon next to add contact icon
then tools and set up video audio
if problem persits uninstall cam and reinstall
and don't have a lot of other programs running while she's on the cam

Posted on Jan 19, 2009

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this problem can be caused by:
  1. your web cam being unable to cope with a high frame rate ( this is unlikely)
  2. your internet connection speed is low
  3. your computer is running to slow to prosses the web cam information
Solutions
  1. if your webcam cant handle high frame rates, then the only solution is to buy a new, higher quality web cam
  2. if your connection speed is low, then close down other programs that use the internet, eg internet explorer or multiplayer games
  3. if your computer is running to slow to prosses the information, then close down any unnessesery programs, for example games, internet, or even word and exell
good luck, please take the time to rate this solution
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I had already done the things that your expert suggested. This morning I purchased a new web cam but the same problem occurred. I took my computer back to the shop where I had just had a new motherboard, graphics card, processor and RAM put into my computer. They managed to solve the problem as it was the problem with 'frame rates per second' that the graphics card was set at. It was on 60 but should be on 85fps. What he did was Rt Click on desktop, > properties, > settings, > advanced > monitor to change the settings. Now problem is solved.

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hi there, this may help..not sure but try this, click on your desk top icon. web your web cam should be on so u can see yourself.. there is an x at the top of your window say to close and just below it is a square(blue) click on that it will give you different resolution and maybe yours is set to high or to low..or try uninstalling it and then install it again....also there is an arrow right next to the x, where you can minimize your screen if you click on that little arronw that is pooint down it will give you step by step, click on video setting and audio setting...this may help to.

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