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I found with mine that the volume of the LG is dependent upon the volume setting of the main source TV. Set the volume for the source TV louder and the LG should respond accordingly. Maybe it's just the way I have it hooked up (and maybe yours is the same)... YMMV
an359: It went again. I eventually got through to an LG (so-called) service centre based in Slough and they directed me to an official repairer on the North Circular Road near Staples Corner, London called Atlantic Electric. They charged me a standard £50 just to look at it. I returned and saw it working in the workshop - the guy said it was probably interference from other wireless/remote controlled devices and being taken out of my house to another location allowed it to find itself, but when I got it back home it wouldn't come on so I took it back again. Eventually they got it working. They didn't charge me after the initial £50. Since then I've been getting a picture - the receiver is in the living room & the monitor's in the kitchen and sometimes for up to a couple of days I get no connection, but more often than not it's been working since. So it may be worth trying to pair it up away from other electronics if you have this problem after removing the battery for a couple of hours which initially worked for me.