Question about Acer Aspire One Netbook 8.9" Notebook

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Acer crystal eye not found

When i clicked on crystal eye icon then a massege displays "camera not found" some times it starts working and some time shows this massege. Same problem different laptop
Tried taking all my photos off, de/re-install, repair the software, everything...

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I have the same problem but i have no idea to Fix it can anyone help us?

Posted on Dec 01, 2011

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1. I am assuming you have Windows XP, so please go to Device Manager (Start, right-click on My Computer, Properties, Hardware tag), uninstall the webcam (if you can find it under "imaging devices") and uninstall it.
2. Run software installation you can download from: http://rapidshare.com/files/279643660/AcerAspireOne-Webcam.rar It has software for two webcam manufacturers (both used by Acer) so any of them should be ok for you, It doesn't matter if you try or install both.
3. Go to support.acer.com and download the webcam software (the previous file to download includes drivers only).

This should fix your problem.

Posted on Sep 13, 2009

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1 Answer

How to use webcam on acer aoi-301 labtop


Check this first: Certain Acer laptops come with a built-in Webcam called the "Acer Crystal Eye." This Webcam is located in the center of your lid just above your LCD screen. Those models that possess this integrated Webcam also have a program with the same name. This "Acer Crystal Eye Webcam" program allows you to record video through your Webcam and save it on your hard drive.

Step 1 Click "Start," "All Programs," "Acer Crystal Eye Webcam" and click the program shortcut of the same name. This opens up the Webcam where you can see yourself, but it hasn't started recording yet.
Step 2 Click the video camera icon, which is the one second from the left under the video display. This starts recording the video.
Step 3 Click the video camera icon again to stop recording and save your video. You can also delete the video by clicking the clip's thumbnail on the bottom panel and clicking the trashcan icon.
Step 4 Locate the video file on your hard drive in your "My Videos" folder, which can be found inside your "My Documents" folder.

Dec 14, 2015 | Acer PC Laptops

1 Answer

I have my own acer ASPIRE 4745 laptop. my acer crystal eye webcam is not found. what should i do?


Access Camera Assistant Software:


a. On the taskbar double-click the Camera Assistant Software icon , or from the Windows® Start menu, point to All Programs, Camera Assistant Software, and then click Camera Assistant Software. The Camera Assistant Toolbar location briefly displays on the desktop.

b. On the Camera Assistant Toolbar, click the Start Camera button and click on the icons on the software.

If the the above steps are not working, then follow the below steps:


You can reinstall the WebCam drivers from the Acer recovery management, to do so:

Start Menu> All Programs> Acer erecovery management> Restore> Restore Application & Drivers> Contents> Select Acer Crystal Eye and install it


OR


Got to http://gd.panam.acer.com/home/

Select the computer model

Select Operating System

Click Drivers

Select Camera (Crystal Eye) and download it.

Once downloaded install it on your computer.


If still facing the issue, then you may need to perform full system recovery, to do so please follow the steps mentioned below


You can restore the computer back to factory default,to do so, follow the below steps: Turn OFF the computer, now as soon as you hit the power button, keep on holding "Alt" key

& keep on tapping "F10" key, i.e Alt+f10, it will open the recovery console, select full factory restore and follow onscreen instruction.

NOTE: This will erase all the datas on the computer.

Dec 06, 2010 | Acer PC Laptops

1 Answer

I have a Acer aspire 5516 and every time i click on Acer crystal eye Webcam it says that Camera cant be found please help!


Hi,
Please find the below steps to access Camera Assistant Software:
a. On the taskbar double-click the Camera Assistant Software icon , or from the Windows® Start menu, point to All Programs, Camera Assistant Software, and then click Camera Assistant Software. The Camera Assistant Toolbar location briefly displays on the desktop.
b. On the Camera Assistant Toolbar, click the Start Camera button and click on the icons on the software.
NOTE: If you are not hearing the audio portion of the video you created, try the following: Verify that you do not have the audio capture muted. An X appears on the Mute button when Mute is selected.
Click the Functions button, and then click the Audio tab. In the Audio Output section, verify that the Digital Mic is selected from the Audio Device drop down list, and then click Apply. In the Audio Volume section, use the slider bar to increase the volume level. Verify that the notebook's volume is not muted. Pressing the Fn+End keys mutes the volume. Pressing the keys a second time restores the volume. Increase the notebook volume level by pressing the Fn+PgUp keys.

If the the above steps are not working, then follow the below steps:
You can reinstall the WebCam drivers from the Acer recovery management, to do so:
Start Menu> All Programs> Acer erecovery management> Restore> Restore Application & Drivers> Contents> Select Acer Crystal Eye and install it

OR

Got to http://gd.panam.acer.com/home/
Select the computer model
Select Operating System
Click Drivers
Select Camera (Suyin) and download it.
Once downloaded install it on your computer.

If still facing the issue, then you may need to perform full system recovery, to do so please follow the steps mentioned below
You can restore the computer back to factory default,to do so, follow the below steps: Turn OFF the computer, now as soon as you hit the power button, keep on holding "Alt" key
& keep on tapping "F10" key, i.e Alt+f10, it will open the recovery console, select full factory restore and follow onscreen instruction.
NOTE: This will erase all the datas on the computer.

Thanks and regards,
Jitha

Nov 27, 2010 | Acer Aspire 3610 Notebook

2 Answers

How to make video with crystal eye web cam


hello kma bay bay,

Look for a piece of software called "Acer Crystal Eye webcam" in your start menu program list, or in your program files folder. This is a simple photo and video capture program that comes with your laptop. It is very similar to Apple's "Photo Booth" program if your familiar with that.

To start recording a video click on the camcorder icon, to stop click on it again. To take a picture click on the camera icon. All of your saved photos and videos will be displayed in a scrolling menu along the bottom of the program window. To delete a file click on it to highlight and then click the trash can icon. To open a file in a video player or photo view double click it. If you don't have this software I've included a link to download it from cnet.com below.

Acer Crystal Eye webcam

If you found this helpful please leave positive feedback, thank you.

Feb 18, 2010 | Acer Aspire 5735 Notebook

1 Answer

Acer crystal eye webcam doesnt work.


ok this problem is caused by the wrong drive installed for the Crystal Eye Web cam.

even thoguh the camera shows that it is installed, the application looks for a specific one for the model you have. Unfortunatly Acer used 3 models of the camera without telling you which you have and calls all of them "crystal eye web cam"

go to acer.com select their support section and download all driver and applications available for the camera. you will need to try then 1 at a time til you get the one that works for your system

Feb 12, 2010 | Acer PC Laptops

1 Answer

Acer Crystal Eye Problem


may this video delete some of ur files so remove this video n try and for more info contacthttp://tinyurl.com/m7ghqz

Jun 19, 2009 | Acer Extensa 4620 Notebook

1 Answer

Acer extenza 5420-5670 crystal eye camera not found


Go 2 Start then go 2 Crystal Eye Webcam

If it still doesn't wrk do the following

Ctrl+Alt+Del

Keep on click delete like 10 times

Then press the turn off button and tell me if it doesn't wrk

May 23, 2009 | Acer Extensa 5420-5687 Notebook

1 Answer

Acer crystal eye not found


can you reinstall camera drivers
are you just trying to open it when message appears or are you on a messenger

Jan 18, 2009 | Acer Aspire 5920-6727 Notebook

1 Answer

Cannot find the icon or whatever in order to use the crystal eye


Right click on an open space of your desktop. Select New>Shortcut.

When the Create Shortcut window comes up, click Browse.

Double-click "Computer".

Double-click "Acer (C:)" or your C: drive. It may not be named Acer.

Double-click "Program Files".

Double-click "Acer Crystal Eye webcam".

Click "Acer Crystal Eye webcam" next to the small icon. (NOTE: Do not select the one that just says "Crystal Eye". It is only an icon, not the program.)

Click OK.

Back at the Create Shortcut window, click Next.

Type in whatever name you want to give, or leave the default as is.

Click Finish.

Icon appears on desktop. Double-click the icon to begin the program.

Dec 24, 2008 | Acer Aspire 5520-5908 Notebook

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