Question about HP ENVY dv7-7240us Laptop PC

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My Internet connection/router works fine on all my other devices (iPods, iPad and other laptop) but as soon as I walk down the hall I lose the signal on new DV7 7240

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  • 47 Answers

Try downloading and installing the most recent Intel Wireless card driver and see if the problem persists:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-112613-1&cc=us&dlc=en&lc=en&os=4132&product=5318931&sw_lang=

Posted on Jan 04, 2013

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Posted on Jan 02, 2017

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ImWireless
  • 113 Answers

SOURCE: Wireless internet connection

You haven't specified if the host computer is able to access the internet. Ip Address confict can be one of the reasons why the laptop isnt able to connect and we can have a series of reasons why we have this IP Address conflict - 1) There is no wireless encryption defined. So, we have neighbors connecting to the wireless network causing IP Address conflicts. 2) The laptop is not able to renew the IP Address after the lease expires. This can mostly be resolved by restarting the computer and in certain cases flusing the TCP/IP stack. 3) There is a static IP Address assigned to the laptop in the router's DHCP range which is conflicting with the host computer. I would suggest you may initiate a chat with me or anyone else who has expertise in routers to get this successfully resolved. That would definitely save your time. Good luck

Posted on Apr 22, 2007

  • 218 Answers

SOURCE: laptop wireless won't connect to internet signal is excellant

I believe your problem is described in this article by HP. Read it and then call the HP number listed. If they agree that it's one of the problems in the article, then they will replace the motherboard free.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01087277&lc=en&cc=us

Posted on Feb 12, 2009

micromend
  • 748 Answers

SOURCE: Need help getting wireless laptop connected to internet

1. Go to Start, Control Panel, syetm.hardware, device manager. Under network adapters make sure your wireless is there. Note: there is a recall for HP laptops including the DV9000 because they eractically lose their wireless settings. If this is the case call HP tech support.
2. Assuming your wireless card is listed (not the 1394) and there are no red or yellow check marks we can now go back to control panel, network connections.
3. If wireless connection is not listed then click the task Create a new connection. This brings up Welcome to new connection wizard. At this point you should see a line that says to connect to a wireless network in range . . . If this line is there click this then select your SSID (network name). If this line is not there and you're sure the network switch is on and turned blue then you'll need to call HP.

Posted on Mar 23, 2009

kd6rhd56
  • 400 Answers

SOURCE: can't connect to the internet unless I reboot

Sounds like the internal router is dying.

Posted on Jul 14, 2009

  • 62 Answers

SOURCE: wireless internet connection

go into start, connect to, show all connections, click on lan connection, right click on it, repair connection

Posted on Oct 17, 2009

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1 Answer

Keep losing wifi connection on iPad air .have to close down ipad to reconnect


are you seeing several wireless signals from others in neighborhod that is strong overlapping signals
is your phone near it
wireless keyboards ,wireless mice, ipod , ipad, home phones,wireless remotes, wireless speakers
look for other sources of interference too
does it always happen at a exact time or action.
raise the router up some to blanket the area only a few inches might be necessary.
does it do the same dying everywhere in house or on road
you can set a new default channel in your wireless thats less used in your spectrum its kinda easy but several steps an logins

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Have you tried changing your wireless broadcast channel? It's possible the other devices are operating on a slightly different frequency as your toughbook, causing connectivity issues on that machine alone. What is your router's manufacturer? I can point you to guides to walk you through that, but they differ from company to company, so we would need that info to get a specific walkthrough. Additionally, are you running any USB 3,0 devices? If the cable's shielding is inadequate on a USB 3.0 bus, it can cause interference with WLANs by raising the noise floor and significantly reducing the range. Wrapping the cable in tin foil is an effective (although a bit southern-engineered) fix, if that is the case.

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2 issues tp look at:
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Check if this router is stronng enough interms of it signals. Check on the laptop the signal strength of the conenction.

If the signal strength is poor you can either move closer to the wireless router or vice versa or can get an access poitn to boost the signal.

Please rate if helpful.

Thanks

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Considering How thick the walls are... the signal from your router may not be able to go through plus all the other EMI devices like Chordless phone etc.
Try Setting up the router in an open area suitable for a better signal for your laptop.

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1 Answer

My Laptop and iPod can't pick up my modem


From the laptop try pinging the router IP and then try to ping 4.2.2.2 or yahoo.com or google.com if you get replies the internet connection is fine and your router is connected to internet

As the issue is with 2 different devices it seems that issue is with router's internet connections, also connect the laptop with a cable and check the internet connection if that works fine issue is with the wireless security settings of the router

The user guide of your router is in the link below

http://www.scribd.com/doc/10510222/Netcomm-NB5Plus4W-Modem-User-Guide

Let me know if this help

Regards

Regards

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