Question about KitchenAid 30" Microwave Combination Wall Oven Kemc308kss02 Stainless Steel
Control Panel not working at all, No power, Microwave light is the only thing that comes on. Pulled Breaker to reset power, still nothing
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Posted on Jan 02, 2017
There may be fuse. Some are located where the power cord enters, sometimes under range top back in a corner. Does this have a selector knob for broil/oven? If yes, I have seen times where the thermostat knob and the selector knob have been reversed. Someone takes knobs off to clean and, oops, wrong spot. Maybe both igniters are bad.
Hope this helpout in solving the electric double oven. Take care
Posted on Sep 12, 2010
You are having a communication error between the appliance. Here is the actual tech manual instructions for that code:
PROCEDURE: Before proceeding, press OFF, OFF, START to enter Diagnostic
mode and verify the error codes. Ensure AM software, UI software and EEPROM
CHECKSUM versions appear on the lower text line. If AM software and EEPROM
versions do not appear, UI and AM may not be communicating. Verify this for the
lower oven UI and for the microwave (upper oven) UI. The lower oven UI will show
the AM software version for the lower oven appliance manager, and the microwave
UI will show the AM software and EEPROM versions for the microwave appliance
If the lower oven UI is not displaying the AM software version, go to UI IS NOT
DISPLAYING AM SOFTWARE VERSION.
If the upper oven UI is not displaying the AM software and EEPROM versions,
go to UPPER OVEN UI IS NOT DISPLAYING THE AM SOFTWARE AND
If lower oven UI and microwave UI are both displaying an error, go to LOWER
OVEN UI AND MICROWAVE UI ARE BOTH DISPLAYING AN ERROR.
UI IS NOT DISPLAYING AM SOFTWARE VERSION:
A. Unplug oven or disconnect power.
B. Open the back panels and make sure the P6 and P2 connectors are fully
inserted on the appliance manager and on the lower oven user interface board.
- If they are not plugged in, plug in connectors and go to step F.
- If they are plugged in, go to step C.
C. Visually inspect all wires between P6 on the appliance manager and P2 on the
lower user interface.
- Make sure wires are not cut or pinched.
- If the wires appear to be intact, perform a continuity check between
P6-1 of the appliance manager and P2-1 of the user interface board.
Complete for P6-2(AM) to P2-2(UI), P6-4(AM) to P2-4(UI) and P6-5(AM) to
P2-5(UI). All the measurements made should be less than 5 ?. If any of
these measurements exceeds 5 ?, go to step E.
D. Replace the appliance manager. Ensure all connectors are properly inserted.
E. Replace the wiring harness (signal). Ensure all connectors are properly inserted.
F. Replace all parts and panels before operating.
G. Plug in oven or reconnect power.
H. Observe for longer than 1 minute to determine if error has been repaired.
I. If error does not appear, initiate a bake cycle. Let the cycle run for at least
- If no error occurs, cancel the cycle, the problem has been repaired.
- If error occurs again, restart the troubleshooting procedure at step A.
At step D, replace the lower oven user interface board if appliance
manager has already been replaced.
- If both are replaced the problem has been repaired.
Let me know,if needed further assistance.
Hope i helped you.
Thanks for using ' Fixya ' and have a nice day!!
Posted on Oct 22, 2010
Good Question. I work on all brands of appliances, and I swear by KitchenAid-Whirlpool appliances. That being said, I do not recommend oven-microwave combinations, because the ovens will last 30 to 40 years, but the microwaves start having major repairs from 6-10 years on. I would bite the bullet and put in a separate Panasonic microwave (with an inverter) and a seperate KitchenAid Oven. You also need to install a 2000 Joule or higher surge protector, for your microwave oven. Panasonic microwave ovens are better than the KitcheAid ovens at this time.
I would suspect that the touch panel-control board failure may have been caused by the repairman, just because the timing is a little too close to the mag repair. No way to tell you for sure, and I myself have had control board failures the same day that we changed a light bulb, so anything is possible. Usually a factory defect is going to show up before 8 years. In the last 4 years in the greater Seattle area, 70 - 80% of our business is from power surges hitting the electonics in the different appliances, so this could also have been what has caused your repairs. On a 240 volt Oven, the only way to protect it from power surges is to have a whole-house surge protector installed on your house electrical panel. You still need to have individual surge protectors, above 2000 joules, for your appliances that are 120 volts. Good Luck, Appliance Specialists
Posted on Dec 09, 2010
After using the microwave for a month, the amount of time to heat has increased significantly. For example, 1 cup water now takes 3 minutes to reach 158 deg and 4 min-40 sec to reach boiling (212 deg)
This model KEMS308SSS02 was installed in July 2008 in a new condo. It was never used until Feb. 2011 when we moved in as the first owners.
Any advice would be appreciated.
Posted on Mar 18, 2011
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