Question about Olympus Stylus 720 SW Digital Camera

1 Answer

Water I used my camera underwater (in freshwter) and right after I brought it out it stopped working. It wont take pictures and when i turn it on the screen goes blank after a few seconds and then turns off. I can see little water droplets under the flash and the screen. Help me please.

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  • watertravel Apr 16, 2008

    After having the Olympus 725sw for one year and one month I decided (with great trepidation) to try the waterproof feature when snorkeling in the Caribbean (max depth--the length of my arm!). It failed immediately. I followed all directions and immediately rinsed it with fresh water, removed the card and battery, dried it in the shade and still it is dead. I recharged the battery and it's still dead. I called Costco where I purchased it, but was told it was beyond the warranty period. They had me remove the battery and hold the power button for one minute and reinsert the battery, but that didn't help.
    I am still trying to reach Olympus at 1-888-553-4448, but have not yet been successful.

  • Anonymous Apr 21, 2008

    I have used the SW720 successfully a number of times over the last 18 months under water. This time while taking photos just under the surface in Langkawi the camera failed - black screened - turned on again to have it black screen again. Removed from water and opened the battery compartment to find it full of water. Immediately dried it out in the sun, tried recharging the battery etc but same result. Will see if Olympus will repair as obviously a design fault as there was no foreign matter on the battery seal area and door can not be partially closed without dropping open when held upright.

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The same thing happened to me and olympus repaired it for free. it is a manufacturing mistake. call or email the company and they'll help you get it fixed. ~~Shelly

Posted on Jul 05, 2007

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