Question about HP Photosmart 2410 All-In-One InkJet Printer

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When trying to fax connects ok but comes back failed error 388

Please could you tell me what error 388 is as cant seem to find out.

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A list of HP aio error codes:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02549&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

You could try running the Fax test. Press setup > Tool> Run Fax test.

This will give you instructions about what you need to check and what you need to do if it failed on some of the tests.

Then try to send a fax to the HP fax test server detailed below:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00259105&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

Posted on Jan 21, 2009

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Fax Error 388


Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395Definition
There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.
Solution
Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

Oct 07, 2011 | HP Photosmart Premium C309A All-In-One...

1 Answer

Keep getting error code 388* when im faxing something


Pls do the following

Error Code:
388

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

I hope this solution will helpful for you
Please don't forget to click on Four thumbs which are given below & then write testimonial for my appreciation if it is helpful
THANKS & Keep Using fixya

Jul 28, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Keep gettomg error message 388


Hi There,

HP Support provides definitions and solutions for it's printers.

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=uk&docname=buu02549#Error386

At this site you can simply scroll down and click on the blue underlined link "388" which states,

"There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time."

"Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve."

Since you didn't state that you were having a problem sending faxes, I fear this is limit to which I can assist you. That being the case, please reserve negative feedback for HP if the solution isn't sufficient.

If the error persistes and you are not attempting to send a fax unsuccessfully, it would indicate a false error report and that your registry in your operating is a bit out of order where the printer is concerned and the best "final" solution would be to uninstall the printer from the Control Panel COMPLETELY, then hold down the WIndows logo key and press the R key. A Run window will appear. Type in %temp% and hit ENTER. Your Temp File folder's contents will appear. Left click one in that window and then hold down the CTRL key and hit the A key. All files will be selected. Hit the Delete key. Remove every file that Windows will allow and then close the window, Disconnect the printer from your computer. Then go here:

http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=us&cc=us&h_page=hpcom&lang=en&h_client=S-A-R163-1&h_query=Officejet+6210

Select the correct version of your 6210 (there are 3). At the next page Download the Full Version software by saving it to your Desktop. Then double-click the software installation file and follow the prompts. Do not connect your printer until the software prompts you to do so.

Ciao for Now


Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve. Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve. Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

Sep 07, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Problem faxing-error message


Error 388:
Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

Error 403:
Definition

During a V.34 transmission, the local machine is unable to connect (handshake) with the remote machine and is consequently unable to send a T30 frame. This occurs when the line is disconnected or if line conditions degrade during the session.

Solutions
  • Remove any pass-through devices from the phone line, and then try the fax again.
  • Confirm that the fax/phone cable is no longer than required, and that it does not pass near unshielded electric motors such as fans, heaters, or household appliances.
  • Try to send the fax at a different time when telephone line conditions have improved.

May 29, 2009 | HP Printers & Copiers

1 Answer

Receiving error 388. Can receive faxes but won't connect with other fax machines when trying to send


Hi,

The reason for the error code:
4e5e48b.jpg Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Please Click here and follow the instructions to resolve the issue.

May 21, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

What is error 388


there is not error code for the OfficeJet 4315. however, there are similar code for other Hp printer.
error "388" is lised as unable to detect T30 frames. in other words, the machine fail to establish comparable connection. this can be the machine trying to send out fax in high speed, or the phone line problem.
consult the user manul how to set a lower transmission rate, or try to send the fax at a differnt time of the day . If that still give you problem, please call the phone company and have they look a the phone line.

Nov 10, 2008 | HP OfficeJet 4315 All-In-One InkJet...

1 Answer

Can't fax in or out with my L7680


386

387

388

389

390

391

392

393

394

395 The machines were unable to complete the handshake.

*Try to send the fax at a time when telephone line conditions have improved

Aug 05, 2008 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Fax Error codes


Hi,

I have mentioned the Description for the error codes.388 and 421 error codes means the same and suggestion to resolve the problem.

282 - Retry the transmission.

388 - Reattempt the fax reception at a different time when telephone line conditions have improved.

421 - Reattempt the fax reception at a different time when telephone line conditions have improved.

233 - A communication failure has occurred between the two machines (OR) The user at the remote machine might have pressed the Stop button. (OR) Sometime Call waiting service might cause this error code.

  • Turn OFF the Error Correction mode(ECM).Steps to do. Push the menu/setup button ->Select Advanced fax setup-> press ok/Enter->Scroll Down to Error Correction mode(ECM) and highlight -> press ok/Enter->Select turn OFF-> press ok/Enter.At Last Press Cancel to quit the menu.
  • Decrease the Fax speed.Steps to do.Push the menu/setup button ->Select Advanced fax setup-> press ok/Enter->Scroll Down to" Fax speed"-> press ok/Enter-> Choose "Medium speed or slow speed ->press ok/Enter. At Last Press Cancel to quit the menu.
Thank You

Feb 08, 2008 | HP Officejet 9110 All-In-One InkJet...

2 Answers

Error message


Try to send the fax at a different time when telephone line conditions have improved.
Or try to disable the ECM on yuor printer, to do that to these steps:

Press SETUP
Press DOWN until you ADVANCE FAX SETUP displays
Press OK
Press DOWN until ERROR CORRECTION MODE displays
Press OK
Press RIGHT ARROW to turn it off
Press OK

Then try to send new fax. If this does not resolved your issue pls try to go to your phone provider. Thanks

Oct 26, 2007 | HP OfficeJet 7410 All-In-One InkJet...

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