Question about HP J4680 Office Jet All-In-One Printer

1 Answer

Got new hp elite m9402f computer but new hp fax doesnt answer

New hp officjet j4680 is set for answer automatic and on 2 ring. when called the fax rings but no answer. printing works fine. help no one else could figure out and use this for business. thank neil clark

Posted by on

  • 1 more comment 
  • Neil Clark
    Neil Clark Jan 21, 2009

    problem is that fax will not answer automatically. is set for auto and on 2 ring but just keeps ringing, thanks

  • Neil Clark
    Neil Clark Jan 21, 2009

    your solution was not my problem. i have problem with auto answer not manual thanks n.c

  • Anonymous May 07, 2009

    sorry, silly question, but does the fax have to be connected to the pc to receive faxes?

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • HP Master
  • 3,614 Answers

Hi there,

initially you have to check and correct this few settings.

To receive a fax manually

1. Make sure the device is turned on and you have paper loaded in the main tray.

2. Remove any originals from the document feeder tray.

3. Set the Rings to Answer setting to a high number to allow you to answer the
incoming call before the device answers. Or, turn off the Auto Answer setting so
that the device does not automatically answer incoming calls.

4. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine.

5. When you hear fax tones from a sending fax machine, do the following:


a. Press the left arrow or the right arrow to select Fax B&W or Color fax.
b. Press Start.
c. After the device begins to receive the fax, you can hang up the phone or remain on the line. The phone line is silent during fax transmission.

Hope this initial info helps you.

micromaster-

Posted on Jan 21, 2009

  • 1 more comment 
  • micromaster
    micromaster Jan 21, 2009

    on the #4 instructions:

    4. If you are currently on the phone with the sender,

    instruct the sender to press Start on their fax machine.

    5. When you hear fax tones from a sending fax machine, do the following:


    a. Press the left arrow or the right arrow to select Fax B&W or Color fax.
    b. Press Start.
    c. After the device begins to receive the fax, you can hang up the phone or remain on the line. The phone line is silent during fax transmission.

    let me know here again./



  • micromaster
    micromaster Jan 21, 2009

    ===

    initially i posted a solution over HERE.

    anyway i will re-post it here again.

    Set the answer mode (Auto answer)

    The answer mode determines whether the device answers incoming calls.

    Turn on the Auto Answer setting if you want the device to answer faxes automatically. The device answers all incoming calls and faxes.

    Turn off the Auto Answer
    setting if you want to receive faxes manually. You must be available to
    respond in person to the incoming fax call or the device does not
    receive faxes.

    To set the answer mode to manual or automatic via the device control panel

    1. Press Setup.

    2. Press right arrow to select Fax Settings, and then press OK.

    3. Press right arrow to select Answer Options, and then press OK.

    4. Press right arrow to select Auto Answer, and then press OK.

    5. Press right arrow to select On or Off as appropriate for your setup, and then press OK.

    When Auto Answer is On, the device answers calls automatically.

    When Auto Answer is Off, it does not answer calls.

    NOTE: The HP fax cannot receive faxes when the main phone number is off the hook.


  • micromaster
    micromaster Jan 21, 2009

    ***initially i posted a solution over HERE.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How does an automatic feeder detect paper


Hello hope everything is okay coming back to your question on how ADF detects the paper is that on top of ADF of the copier or printer there's apart called ADF tray then under that tray there's a sensor which help the machine to sense that there's a document or a paper.

Jan 13, 2017 | Office Equipment & Supplies

2 Answers

On the charge 2 I asked how to set the correct time your response was first to press the menu where is the menu?


YOUR Question wasn't answered. You are reading a RELATED QUESTION, and these may or not apply to you. The are offered automatically as possibly being of use.

This is that post.

http://www.fixya.com/support/t25941222-change_time_phone_power_max_5_8

Jan 10, 2017 | The Office Equipment & Supplies

1 Answer

Commutative property of multiplication 3*7*2=


If there was a question it is not clear. I will show you what commutativity works. Whether that answers your lack of question remains to be seen.
Commutativity of multiplication (or the commutative property of multiplication) means that the order of the factors in a product does not affect the result. In other word, the order of factors is unimportant.
3*7+2 =7*3+2=23
2*7*3=2*3*7=7*2*3=7*3*2=3*2*7=3*7*2=42

Mar 28, 2014 | Office Equipment & Supplies

1 Answer

Prinnter not printing but showing 'put custom in manual tray'


There is still a print job in the queue. Place a sheet so it prints or kill the job.


Open Printers and Faxes. Open printer. Highlight jobs and Right click > Cancel, or Documents > Cancel.
For those stubborn jobs, Right click My Computer > Manage. Choose Services and Applications > Services > Print Spooler. Right click and stop. Then start. This may have to be done from the Print Server if it's network printer. Contact IT to kill.

Nov 09, 2012 | Office Equipment & Supplies

1 Answer

My fax wont work in my ricoh aficio 1515 mf??


Using the 1515 as a fax machine is a pretty simple procedure if everything works right. All you have to do is hook a working phone line up to the phone jack on the back of the copier (the one labeled LINE, not TEL).

Why won't the fax work? If it is giving you an error message, what is the message?

If you are not getting a dial tone when faxing, unplug the fax from the phone line and plug a working phone in, and see if the phone gets a dial tone. If it doesn't, there is a problem with your phone line.

You can also try plugging the fax machine into another phone line. If the fax works on that line, then there may be a problem with the first line.

Are you having problems sending faxes or receiving them, or both?

Jan 05, 2010 | Office Equipment & Supplies

1 Answer

Problem installing drivers for HP 4355 printer in vista 32bit OS


Vista OEM Cd usually doesnt come with drivers.

Printer should have come with its own cd which contains both the software & drivers.

If it didn't come with any
You can try using windows update
or
downloading drivers from hp site

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&cc=us&dlc=en&product=1138373&lang=en

Feb 24, 2008 | Office Equipment & Supplies

2 Answers

Samsung kicked out hp 3in 1 printer already installed


Don't have your HP designated as the default printer (if possible)when you hook up the Samsung. When the Samsung is hooked up it sees the HP is the default printer. Well it can't have that, they discard the HP drivers. What does Samsung care about HP drivers theres only one printer port setup and thats the USB port you have them sharing. So yes you need to get a second cable. Tim

Jan 29, 2007 | Samsung SPP-2020 Thermal Photo Printer

Not finding what you are looking for?
HP J4680 Office Jet All-In-One Printer Logo

272 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

100387 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...