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My HP5610 was acting up with the error in cartridge thiny. I held down the # and the 3 and reset the unit and it is back in business.
Is there any other error messages? Like carriage jam or something? If there are no other error then try to do a partial reset on your printer, to do that follow these steps:
Turn your printer on, remove the power cable at the back of your printer while the printer is ON. PRESS AND HOLD the # key and 3 key on the keypad, plug back the power cable WITHOUT releasing those buttons, DO NOT RELEASE THE BUTTONS until you can see the WELCOME SCREEN or INPROPER SHUT DOWN PRESS OK TO CONTINUE.
But before throwing away the (supposed broken) HP5610 I made the last attempt: I gave it the power with the new power supply and...surprise, the printer worked perfectly!!
The Ink delivery system is malfunctioned, please perform below troubleshooting to fix the issue.
1.Press the On button to turn the printer off. 2.Unplug the power cord from the back of the printer. 3.Remove all the ink cartridges. 4.Wait two minutes. 5.Plug the power cord into the back of the printer. 6.Press the On button to turn the printer on. 7.Install the ink cartridges when prompted.
If you still get the same error message (0x code on display) reset the printer.
Reset the Printer:
1.Remove the ink cartridges from the printer, close the cartridge doors. 2.Wait for 30 seconds and disconnect the power cable from the back of printer, while the printer is ON. 3.Press and Hold "OK" and "Cancel" key, while holding them, insert the power cable behind and keep holding them for 10 seconds and then release. 4.If the printer goes OFF, push ON button to turn it on. 5.Then insert the cartridges when the display prompts and check the printer.
If the 0xc18 or 0xc19 ink system error code displays on the front panel, service the printer.
I have had similar problems with my "Older" R-series R60 and the jam was usually accompanied by a "grinding" sound from the printer mechanism. I found to be the problem was the cartridge drive belt/home positioning have been misaligned by usually inadvertive moving of the cartridge either when changing cartridges or whatever may prevoke movement. My resolution by accident, was repositioning the cartridge a little bit in either direction. And power cycling the printer until I found the position "Sweet spot" when no grinding is heard as the printer finds its home position. Maybe this will work for your unit as well if you encounter it again. It beats dismantling and still having the problem, right?
It might be a hardware issue however u can try the following basic troubleshooting steps .
Unplug the power cord from the back of the unit . try to move teh carriage manually .
perform a reset as well .
1 Take out the cartridges from the unit . 2 Make sure the unit is connected to the wall jack directly without any surge protector. 3 Unplug the power cord from the back of the unit ( without turning off the unit ) . 4 Now press the # and 6 key together , while holding these keys down plug in the power cord back into the unit . 5 Do not release the keys after a few seconds u will find te hp logo or bars moving across the screen .wait while the unit turns off. 6 after one minute turn on the prnter . it will go into alligment phase > let it finish . 7 after its done > try to make a copy .
Note - you can also try the Ok n cancel key combination in place of # and 6