Question about HP OfficeJet 6210 All-In-One InkJet Printer
The fax machine worked fine at the beginning of December. I tried to send a fax at the end of the month and it will not go through. We also cannot receive faxes. I checked all of the connections and they were fine. I also checked the phone line and that is "live" as well.
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Posted on Jan 02, 2017
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Solution for Fax1360, if this does not work please let me know as this process should be the same.
Recording an outgoing message (OGM) on an external TAD 7
Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.
a Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.)
b Limit your speaking to 20 seconds.
c End your 20-second message by giving your Fax Receive Code for people sending manual faxes. For example: 'After the beep, leave a message or send a fax by pressing *5 1 and Start.'
Recommendation: recommend beginning your OGM with an initial 5-second silence because the machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your machine has trouble receiving, then you must rerecord the OGM to include it.
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