Question about Carrier XHB123D X/Y Series Heat/Cool Air Conditioner

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Carrier Comfort Zone ii - trying to find user manual

I can't get the heat to kick on downstairs.

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  • Ksez Feb 19, 2009

    I have the same problem...any solution.

  • Dale Koehn
    Dale Koehn May 11, 2010

    is this a zone system ?? does it have separate temp control devices in the home ?

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Your description leads me to believe you have 2 thermostats. How long have you lived in the house? Did it work for you lately? Sometimes its just the door switch. If you have to remove it to change the filter or had it off for another reason hold the switch in by hand and try it. then check the door for correct channeling in the grooves provided and see if this is it.

Posted on Mar 10, 2009

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Posted on Jan 02, 2017

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1 Answer

I have 2 goodman heating systems. one for upstairs and one for downstairs. The downstairs works great. With the same temp settings on the upstairs, The blower kicks on and you hear the the flame kick on...


i have seen this just the other day customer called and there thermostat would not maintain temp... changed batteries and after five mins did it again... couple of things need to make sure you have fresh batteries if it takes them in thermostat. also try overriding program by pressing the hold button and set where you desire see if it works then... if it still fails to maintain you need to make sure the unit is not running when it is suppose to be off... if the fan is running and the thermostat is not calling for heat or cool then it is possible the flame sensor on the heater is bad or needs to be cleaned... to be honest based on what you are saying sounds like you got two different items going on....
a sure way to test if your mechanical inclined is take the t-stat apart jump the r terminal to the w terminal go to unit and unplug for 10 seconds and plug back in if everything fires up and stays going you 100% have a thermostat issue...

Dec 31, 2010 | Goodman Heating & Cooling

1 Answer

Not enough heat


Take an Amp draw on all heaters and compare. If within 5%, they are working fine but you may have more open area downstairs than up.

Mar 03, 2010 | Heating & Cooling

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To get heat downstairs i have to turn raiators off


Hi check the water pressure in the boiler check the setting / speed of the pump see if this helps

Feb 07, 2010 | Desa International CBN30T Central Heating...

1 Answer

I have 2 Thermostat's in my home. My heat works well upstairs but not downstairs. My thermostat downstairs won't come on but I unhooked the thermostat from downstairs and tried it upstairs and it worked...


Hi, sounds like you determined the problem is not with the thermostat. That leaves the furnace that serves downstairs. What type heating system do you have?

Jan 13, 2010 | Honeywell Programmable Thermostat Heater

1 Answer

I can only get heating to the radiators upstairs, not downstairs


balance the rads.
upstair radiators turn all valves off,heat will then divert downstairs,open valves upstairs 4 turns on locksheilds and number 4 on trvs if u have any.
then if that does not work get a combi or powerflush.
if u cant afford then drain a little from rads,get x300 sludge remover from plumb shop and put in header tank(not hot water tank).
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www.jollygreenplumbingmachine.co.uk

Dec 26, 2009 | Desa International CBN30T Central Heating...

1 Answer

Heating blowing coo air downstairs and warm upstairs?


Some of this depends on where the air handler/furnace is located. Most often in two story houses, it's in the attic upstairs, or in a closet upstairs. A duct routes air from the furnace to the downstairs supply duct, so it is a distance from the air handler.
When the unit first initiates a heating cycle, that duct is going to be full of cool air, and the duct itself will be cool. So the furnace has to run long enough to push the cool air out, as well as warm the duct up, before your going to feel warm air at the registers downstairs.

Keep in mind, heat rises. And, your thermostat only monitors the immediate area where it's located. In your case, upstairs.
Two story houses are problematic because of this. And one way around it is to have a damper system installed that distributes the air upstairs or downstairs based on a thermostat located in those spaces. There would be 2 dampers, and 2 thermostats (one upstairs, one downstairs). Each stat would control a damper, and the call for heat or cooling.

Let me know if you would like to consider a system like this, and I can point you to components to use. I've put several system like this in.

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Janitrol Heat Pump


Jenny,

Sounds to be a system freon leak. The unit and the stat talk to each other and if the temp is not reached and the unit shut down in a set amount of time it turns on the E-heat. Now there are other facts that could be involved, plugged filters, dirty coils inside and out, etc. Check your filters first to eliminate that problem.

Apr 11, 2008 | Ruud UBHC Air Conditioner

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