Question about GE Cafe CGS980S Kitchen Range
When trying to press the gas control/lockout button and/or the self-clean start button, i get an error that says 'surface burners off'. they are not on, so not sure what the issue is.
I have the same problem with my GE Profile gas range. Every time I try to lock the touch panel (pressing and holding RANGE LOCKOUT), this message shows up. Every time this happens, the message goes away in a few seconds, but the touch panel never really locks. I didn't realize this wasn't the proper behavior until last night.
Last night, I did the same, but this time the "err turn burner off" message would not go away and there was an audible alarm beeping at once per couple seconds. I cycled the power by turning off the circuit breaker and back on, but every time the same message and alarm comes back.
When the err message is on, no gas is fed to the burners -- when I turn the dials, no gas come out from any of the burners. I guess this message is to alert the user that one or more of the burner dials are still in the open position and is telling the user to turn them off to the closed position.
Even though all four burner dials are in the fully off position, one of them was apparently not recognized by the sensor as being in the fully closed position. By turning this dial slightly in the clockwise direction just a little past the off position (even though it already appears to be in the fully off position) allows the sensor to recognize that it is now off. The error message and the alarm goes off and the panel then showed LOC, indicating that it has entered lockout mode. After that, I can unlock the panel by pressing the RANGE LOCKOUT button again.
So for me, the problem seems to be that the sensor for one of the dials was not registering that it was closed, and turning it a slight bit past off did the trick. The other three burners have no issue.
Posted on Jan 06, 2016
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Posted on Jan 02, 2017
SOURCE: GE Spectra XL 44 Self Cleaning
Ray, sometimes the burners get gunked up. Remove the cap and burner and see if the small orifice that is located by the spark electrode is clogged. Clean it out with a paper clip. Make sure the burner cap has good contact with the burner. Catriver..post back.
Posted on Dec 08, 2006
I had the same problem happen tonight. I have an XL44 self-cleaning gas range. We unplugged it for several minutes and pressed 'cancel' a bunch of times--neither worked. We finally lucked out--opened the oven door and pressed a black button on the upper left side of the front of the oven. It turned out the flashing words and unlocked our door. Weird. There was nothing in the manual about this...
Posted on Dec 28, 2008
If it is a ge it would have a glow bar ignitor, either a flat rectangle shaped or a round ignitor. That is want the problem is 95% of the time. It is pretty easy to do. The floor of the stove will come right out and it probably has two screws in the back corners you can see. Remove them and the floor will lift out and you can see the burner and the ignitor.
Posted on Jun 20, 2009
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