Question about HP DeskJet 5150 InkJet Printer

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Changing ink cartridge

Every time we go to change an ink cartridge, this printer decides is doesn't want to print. This is so frustrating! I have called HP, and they try to say it is my connections. How can this be when I just printed pages just prior to changing cartridge. Oh, it doesn't matter which cartridge is changed. This happens with either. Now a couple days from now, they dang thing will decided it is time to print again! In the office, this is frustrating to have to copy items to CD, go to another desktop to print! Oh, btw - this is a "stand-alone" printer! I am the only user in the office! I have upluged the power supply to the printer, let is set a couple minutes - then plug back in - no difference. I have unpluged the USB cable from the printer, also let this sit, repluged - no change! I have unpluged bothe cables at the same time - let both sit - replugged both - still NO CHANGE! Now what do I do? Do I change printers? Get another brand?

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  • Robbie Wilson Jun 26, 2007

    YES,,,, like I said above.. it does not matter which cartridge is changed... it's like this thing has a mind of it's own!

  • Anonymous Mar 18, 2009

    I have the same problem. It worked after I changed the cartridges, but then the next day the "wrong cartridge blinking lamp signal appered". Dose not work to print anything now. Frustrating when nothing works.

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Did you take the little plastic strip off of the ink cartridges that protects the connectors?

Posted on Jun 26, 2007

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0xc19a0035


The ink system failure is a pain to troubleshoot. It could mean that the ink cartridges are not communicating with the print head, the print head is bad or the entire printer needs service.

Try resetting the printer to clear the error from memory:
First with the printer on, unplug the USB cable (if using one) from the printer (and the computer).. Then remove all of the ink cartridges from the printer (lift the scanner unit as if to change the ink). Wait for the printer to indicate "Insert ink cartridge). Then unplug the power cord from the back of the printer. (Note: do not turn off the printer just disconnect the power cord.) I also disconnect the power cord from the outlet and the power adapter (this resets the adapter). Wait 60 seconds or longer. Then reconnect the power cord to the printer, the adapter and then the outlet. Turn on the printer if it doesn't turn on on its own. Reinsert the ink cartridges and close the printer. Print a calibration page if prompted to do so. Finally reconnect the USB cable. Try printing again.

If the message repeats, the unit needs service. This printer doesn't allow the user to service the print head so the cost for servicing is variable. If the printer is under warranty, contact HP for service. Otherwise decide if it is worth the cost of service (expect a minimum charge of $50 just to determine the problem.)

I hope this helps.

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Changing a printer cartridge is not complex but improper handling of the parts may damage the printer and the cartridge. If the user notices that while printing the ink comes out dry or faded, it may be time to change the ink or the toner. The user will know if it is time to change the toner because instead of a sharp image, one will get a faded image. It is time to change the ink cartridge when the printing comes out spotty or colors are used to replace others —for instance, blue for black or yellow for red. Remember, faded images signal the need to change the toner; spotty printing signals the need to change the ink cartridge get more help for change cartridge .
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