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In my experience, Hoover height adjustment are "stops" rather than being attached to an axel. Look for something that rould resemble a set of circular steps somewhere in the path the axel would take as it goes up and down. It is usually on the underside from the knob that sets the height. Each 'step' represents a height with the shortest step being the lowest setting from a certain perspective.
On some Hoovers, therte is a ratchet petal on the right side. The ones I have seen are similar in operation to the above.
The height adjustment for the vacuum will only work when the handle is in the released position. The knob will turn easily when the handle is locked upright, and when released you should feel a fair amount of resistance.
The height adjustment wont engage unless the handle is in the down position. Not knowing this led me to overturn the hight adjustment knob.
Step on the handle release, pull the handle back and lay the vac on its side. Then you can get the knob and the plate back together again.
BTW, the reason I had this problem is because the front brush slows dramatically when using on carpet, I thought it was set too low, and turned the knob (in a manly fashion, putting it past its limit). Still working on that one. After inspecting the belt, looks like one worn and cracked spot gumming up the works.
You'll have to turn the upright to its side to show the sole plate where the rolling brush is. Check where the front wheels are located and ensure there is no blockage obstructing the rotary dial. Sometimes the spring mechanisms can work themselves loose.
Inevitably you'll have to remove the sole plate and/or the rotary dial which may be screwed down. If it has cracked then you may have to seek a replacement.
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The handle adjustment knob part # is 2031095, the height adjustment wheel asm. part # is 2031330. You might try bissell.com and see if you can order direct from them. If not, most repair shops should be able to order for you.
Turn the machine over so you can see the bottom. If you look carefully at the plate that covers the roller, at the back behind the brush opening on either side, there is a clip that is recessed and you can push it with a flat blade screwdriver as you lift the plate up. This will allow you to take the plate off and remove the roller. Put a new belt around the roller pulley and insert the other end of the belt through the opening in the roller housing of the machine and re-install the roller. once it is installed, rotate the roller by hand to make sure that the belt is not pinched. Replace the bottom plate and rotate the roller again. The belt is running between two guards and it is possible to pinch it and damage it. This is why you rotate the roller by hand, to ensure that it is not pinched.
Now, if you look at the back wheels, on the side of the machine where the hood meets the bottom, there is a clip on either side that you can pry on gently and this will release the back portion of the hood. To release the front portion of the hood, there are similar clips located at the back corners of the bottom plate. Basically, you are prying the hood away from the base of the machine and releasing it. Now, turn the machine over, (back on it's wheels) and lift the hood off the machine. The handle of the machine should be down for this. You will see the belt where it comes through the roller housing and you will have to grab it and pull HARD and stretch it around the motor shaft. Once it is attached, rotate the belt and roller by hand to make sure that everything turns easily. Replace the hood and press the sides gently. You should hear and feel the latch/clips snap into place. If your machine has a height adjustment, there will be an adjustment knob that will have come off when the hood was removed. Replace the knob and you are done.
when using the hoover it doesn't seem to adjust it's height automatically i have to either put some pressure on the front plate or turn brush off which sometimes seems to work, i have checked filters renewed both the handle hose and the hose under the plate as they both had holes in, but it still hasn't improved
In addition to the tab that contacts the bottom of the slider, there are 2 protusions on the adjustable wheel plate that move through holes in the housing, but only when the handle is tilted to begin vacuuming. The wheel plate has a spring that forces the tab against the slider. As the handle is moved to the upright position, the protusions move back through the holes, taking the tab away from the slider and the wheel plate locks in its highest position. Therefore, the position of the slider has no effect while the handle is upright and locked. Hope this helps.